Direct Sales Associate-5
Direct Sales Associate-5
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Job Description
Direct Sales Associate Salary 28500
Do you love helping customers and enjoy a challenge Are you passionate about customer service and believe that the key to success is in the way we treat people Do you enjoy working in an environment where things move quickly but still deliver on service
If so an excellent opportunity has come up within the Direct Health Retention Team to join our Private Medical Insurance Customer Retention and Service Team.
A bit about the job:
You will be responsible for delivering an outstanding service to existing customers you will take ownership of cases maximising full potential and ensuring that each customers individual needs are met.
You will join the team and help us to offer a phenomenal service to our customers through effective listening and questioning to identify customers needs and making recommendations. You will hold the required knowledge and confidence to successfully overcome customers objections or concerns to reach the desired outcome. You must have experience in Word and Excel.
This role is based in Eastleigh with the option for smart working which means 3 days in the office and 2 days at home. Including occasional weekend work.
Skills and experience were looking for:
- Strong communication skills (both verbal and written) and empathy
- Excellent time management and prioritisation skills
- Proven sales & decision making skills
- Negotiation / influencing skills and a tenacity to pursue cases in difficult challenging circumstances
- Able to work on own initiative
What youll get for this role:
Our purpose with you today for a better tomorrow is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.
- Starting salary of 28500
- Bonus opportunity 8% (C grade) of annual salary. Actual amount depends on your performance and Avivas.
- Generous pension scheme Aviva will contribute up to 14% depending on what you put in.
- 29 days holiday plus bank holidays and you can choose to buy or sell up to 5 days
- Make your money go further Up to 40% discount on Aviva products and other retailer discounts
- Up to 1200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme
- Brilliantly supportive policies including parental and carers leave
- Flexible benefits to suit you including sustainability options such as cycle to work
- Make a difference be part of our Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Aviva is for everyone:
We flex locations hours and working patterns to suit our customers business and you. Most of our people are smart working spending around 50% of their time in our offices every week combining the benefits of flexibility with time together with colleagues.
To find out more about working at Aviva take a look here
We interview every disabled applicant who meets the minimum criteria for the job. Once youve applied please send us an email stating that you have a disclosed disability and well interview you.
Wed love it if you could submit your application online. If you require an alternative method of applying please send an email to
Required Experience:
IC
Employment Type
Full Time
