Junior Field Service Technician

Join us at Entrust

At Entrust were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.

Get to Know Us

Headquartered in Minnesota Entrust is an industry leader in identitycentric security solutions serving over 150 countries with cuttingedge scalable technologies. But our secret weapon Our people. Its the curiosity dedication and innovation that drive our success and help us anticipate the future.

Established in 1969 Entrust is a global leader in Trusted Identities and Secure Transactions. In an increasingly connected world consumers citizens and employees demand seamless secure and reliable experiences for everything from online purchases and crossborder travel to accessing egovernment services and corporate networks. Entrust empowers these critical ecosystems by providing the foundational technologies for digital trust.

We are at the forefront of innovation enabling our customers including financial institutions retailers and other consumer businesses to deliver robust loyaltybuilding and profitable enduser experiences. Our flexible solutions span card issuance mobile payment secure online identity and transaction authentication creating powerful omnichannel engagement across instore athome and onthego interactions.

The financial sector faces rapid transformations driven by EMV mandates demand for customization security breaches and cost pressures. Our dedicated Financial Secure Issuance sales team partners with highvolume card issuers to navigate these challenges. With over 40 years of industry leadership Entrust Datacards card personalization and delivery platforms are trusted globally consistently outselling competitors due to their efficiency reliability and customerdriven enhancements.

The Opportunity: Junior Field Technician Engineer

We are seeking a proactive and enthusiastic Junior Field Technician Engineer to join our team providing essential onsite support to our key client in Spain. This is an excellent opportunity for an emerging professional to gain handson experience with cuttingedge technology in a critical industry.

Position Purpose

As a Junior Field Technician Engineer you will be instrumental in ensuring the optimal performance and reliability of Entrust Central Issuance Systems (MX MXD and MXI) for our valued client. You will play a key role in maintaining operational continuity and customer satisfaction through dedicated onsite support.

Key Responsibilities

• Perform corrective and preventive maintenance on Entrust Central Issuance Systems (MX MXD and MXI) to ensure maximum uptime and operational efficiency.

• Manage spare parts inventory including processing orders and maintaining accurate stock levels to facilitate timely repairs and maintenance.

• Contribute to the fulfillment of Oracle KPIs (Key Performance Indicators) by accurately tracking and reporting on Service Requests ensuring data integrity and operational transparency.

• Collaborate with senior technicians and support teams to resolve complex technical issues and implement effective solutions.

• Maintain detailed records of all service activities including maintenance logs repair reports and inventory movements.

• Adhere to all safety protocols and company guidelines during onsite operations.

Qualifications

Required

• Proficiency in Microsoft Office products specifically Excel and Outlook for reporting and communication.

• Excellent communication skills in English both written and verbal.

• A strong willingness to learn adapt and grow within a dynamic technical environment.

Preferred

• We will consider entry/graduate level candidates with a degree in Electronics or Electromechanics or a related technical field.

• Prior experience in a technical support field service or maintenance role.

• Basic understanding of industrial machinery or the identity/transaction security industry.

Other Information

• Travel Requirements: Less than 15% (primarily local travel within Spain)

Why Join Entrust

At Entrust we believe in fostering a culture of innovation collaboration and continuous learning. You will be part of a global team dedicated to solving complex challenges and making a tangible impact on secure digital interactions worldwide. We offer opportunities for professional development and a supportive environment where your contributions are valued.

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At Entrust we dont just offer jobs we offer career journeys. Here is what you can expect when you join our team:

• Career Growth: Whether youre a budding developer or a seasoned expert were invested in your professional journey. With learningforward initiatives and exciting challenges your growth is our priority.

• Flexibility: Life is all about balance. Whether youre remote hybrid or onsite we offer flexible options that fit your lifestyle.

• Collaboration: Here your voice matters. Our teams thrive on sharing ideas brainstorming solutions and working together to build a better tomorrow.

We believe in securing identitiesbut it doesnt stop there. At Entrust were passionate about valuing all identities. Our culture is built on diversity inclusion and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe were creating a community where everyone is encouraged to be themselves.

Ready to Make an Impact

If youre excited by the prospect of innovating growing your career and collaborating in a dynamic environment Entrust is the place for you. Join us in making a difference. Lets build a more secure worldtogether.

Apply today!

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