Job Title:GOAPRDJPScrum Master Client: Government of Alberta Work Location: ST Edmonton Alberta CAN T6H 5T6 Remote Estimated Start Date: 30/06/2025 Estimated End Date: 29/06/2026 #Business Days: 252.00 Estimated Hours per Day: 7.25 Maximum Duration of Extension: 12 Months
Description Project Overview The Government of Alberta (GoA) has embarked on transforming the work of government to deliver simpler more efficient and better services for the citizens of Alberta thereby ensuring that the needs of Albertans are effectively met in the digital age. The Province has a strategic role within government to drive efficiencies innovation and modernization. As part of this role the Province is expanding the GoAs digital delivery of services with the view of simplifying and providing better user experiences with interactions with the GoA.
The Digital Design and Delivery Division (3D) formerly the Digital Innovation Office (DIO) is the Provinces new centre for digital delivery. It was established to maximize capability and confidence in modern digital practice by ensuring service quality and value through standards and controls. This includes utilizing humancentred design approaches together with agile methodology and modern data practices. 3D is currently working with the Ministries of Justice Advanced Education Indigenous Relations Seniors Community and Social Services Childrens Services and Service Alberta and Red Tape Reduction. 3D may establish working relationships with other Ministries throughout this engagement.
The Province requires up to eight (8) Scrum Masters to work with 3D on service innovation program review and digital transformation projects across the GoA. The Scrum Master(s) will work as part of crossfunctional program review or product delivery teams.
These teams led by GoA product owners and 3D work collaboratively and collectively participate in a full range of activities including: field research backlog definition and refinement and sprint planning and execution.
A Scrum Master identifies and removes roadblocks and distractions that affect sprint commitments and prevent delivery of product features. The Scrum Master(s) will be responsible for the management of the agile sprint process for crossfunctional program review or product delivery teams. The Scrum Master(s) will provide leadership and mentoring in agile principles policies and procedures to enable the teams to selforganize and deliver consistently on sprint deliverables. The Scrum Master will be expected to manage communication maximize transparency disseminate information related to service delivery and resolve any conflict when it arises. Scope of Services It is anticipated that the Scrum Master(s) will be required for one (1) year; however the Province may extend the contract for up to twentyfour (24) months on the same terms and conditions.
Scope of Services
The Scrum Master(s) will be required on a full time basis (7.25 hour work day) working across two (2) to three (3) projects. Time location and frequency of work will vary depending on the needs of the particular project. At the end of each term it is expected that the Scrum Master(s) may work a maximum of 1960 hours unless otherwise agreed upon with the Province. However a Scrum Master may be required to work fewer or more hours depending on the nature and needs of their work as directed by the Province.
Services and project deliverables should evolve as the work progresses in response to emerging user and business needs as well as design and technical opportunities. However the following must be delivered (iteratively) over the course of the project:
Lead and mentor crossfunctional program review and product delivery teams in agile principles policies and procedures.
Lead and facilitate key agile ceremonies including planning sessions standups sprint reviews product demos retrospectives and refinement. This could also include ad hoc sessions.
Facilitate effective delivery of Services and deliverables by the crossfunctional program review and product delivery teams through coaching and guiding the GoA product owner and the team. Specifically:
Coach the team on the application of agile methodology including how to provide effective estimates and sprint commitments how to adjust for external dependencies how to eliminate blocking issues etc.
Promote the successful achievement of sprint goals and commitments by acting as the intermediary between the GoA product owner and team.
Guide the GoA product owner on reporting release planning and roadmapping.
Maintain delivery metrics and report on product level plans progress and quality assurance using project management tools and Artifacts such as sprint burndown/velocity charts product backlogs and sprint backlogs. The Scrum Master(s) will be required to report on progress to the Province as directed.
Participate in digital service delivery activities such as user research and usability testing. The Province and the Contractor shall determine changes to Services and Materials as required. The Province and the Contractor will determine changes to Services and Materials through the Artifacts.
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