Clinical Resource Nurse 11p - 7a

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Develops strong relationships with physicians and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments clinicians physicians and patients to ensure efficient patient flow for service line patients.

• Functions as a subject matter expert consultant to interprofessional team members through provision of advanced assessment skills for care. Develops educational information for the nursing units. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues thought processes in complex situations.

• Serves as a patient advocate in preventing/resolving ethical issues. Facilitates interventions to relieve the patients/family spiritual distress.

• Contributes to improving nurse satisfaction/engagement by serving as a role model and mentor coaching staff in effective verbal nonverbal and written communication which includes active listening and facilitating teamwork with RNs nonlicensed and interprofessional staff as evidenced by the annual RNRN teamwork score and interprofessional relationship score.

• Coordinates aspects of patient care and development into the populationspecific program through personalized interaction.

• Assists patient care staff or may directly educate the patient and family on diseasespecific guidelines and treatment options to enable patientled treatment decisions. Educates and/or facilitates patient on introduction to program resource referrals and counseling.

• Develops informational/educational resources and programs related to program services teaching nursing care principles advanced technical knowledge and provides formal education to groups outside the unit.

• Strives to exceed patients and coworkers expectations. Drives department activities to improve department score for patient satisfaction on unitbased scorecard through peertopeer accountability.

• Actively participates in a wide range of performance improvement activities by recommending and leading improvements in patient safetyrelated processes at unit or service line level. Identifies key clinical priorities for improvement in the service line and compares clinical outcomes to national benchmarks and makes recommendations for improvement.

• Serves as a clinical resource for complex and/or highly specialized patient care situations to patient care providers and other health care professionals within the hospital and in the community. May provide clinical expertise on patient care as needed as the staff nurse leader to service line patients and leads the interprofessional team in implementing plan of care.

• Contributes to development of service line hospital standards and guidelines; implements and monitors service line initiatives that improve designated core measure compliance. Involved in various data management activities which may include abstraction analysis and presentation. Insures appropriate data is collected and submitted to appropriate databases for service lines supported.

• Implements department strategies to achieve financial target on unitbased scorecard and mentors others to do the same through timely documentation of care decreasing length of stay optimizing efficiency and other areas according to department specifications.

• Participates in decisions impacting operational and capital needs as appropriate.

• Leads and identifies opportunities for practice changes. Develops facilitates and participates with others in identifying needs developing presenting and implementing educational programs within the assigned service line areas for hospital health care providers patients families and/or community groups.

• Attends workshops and other educational programs to ensure awareness of current developments and trends. Stays up to date with professional organizations standards and submit abstracts to national conferences. Incorporates evidencebased practices which are presented to shared governance and leadership. Expands individual nursing knowledge and coaches staff to grow in knowledge abilities skills and attitudes. Completes and updates the individual development plan (IDP) on an ongoing basis

• Bachelors degree or higher from an accredited school of nursing
  

• Three years experience with direct clinical nursing patient care in an acute care or specialty setting
  

• Leadership Charge or Coordinator experience
  

• RN Registered Nurse Texas State Licensure Compact Licensure Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND
• BLS Basic Life Support (AHA) AND
• Magnet ANCC Recognized Certification (ANCC) in applicable specialty area within 1 year

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through ongoing skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and coworkers in a manner consistent with a customer service focus and application of positive language principles

• Strong psychosocial assessment and clinical skills

• Demonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources including referrals to regulatory agencies

• Embodies the behaviors associated with the Leadership Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benners model of clinical practice

• Displays professionalism remains composed under stress and takes responsibility for delivering on personal and organizational commitments

• Able to work independently; possess organization/time management and prioritization skills

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) No

ONCALL*
*Note that employees may be required to be oncall during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* Yes

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area Yes
• May require travel outside Houston Metropolitan area No

Houston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center a national Honor Roll hospital to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care is an accredited chest pain center and is also acute strokeready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3D mammography and other stateoftheart imaging labor and delivery with a level II neonatal ICU Cancer Center of Excellence advanced laparoscopic surgery comprehensive orthopedics and sports medicine neurology urology and otolaryngology. Also Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.