Automotive Service Director
Automotive Service Director
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Salary Not Disclosed
1 Vacancy
Job Description
The Classic Automotive Group is currently seeking a selfmotivated takechargeService Manager. We are searching for individuals who bring a strong blend of outstanding leadership skills to the table and coupled with a desire to create a culture that is distinctively customer serviceoriented. We offer you all the tools to succeed in one of the fastestgrowing and successful auto groups.
Successful candidates should have 5 years of automobile dealership service management experience. You must have a strong work ethic passion to develop grow and be part of a team that not only meets but exceeds targets. In conjunction with our corporate management we will assist in paving the way for you to develop your staff your career and your future into the awardwinning direction you desire.
Selfmotivated individuals looking to build a solid foundation in our organization are an ideal fit for this position. We are seeking an innovative hardworking honest and personable Service Manager who can excel by optimizing profitability and customer satisfaction. The candidate must be able to manage all facets of the department and must be willing to stay abreast of industry changes.
The Service Manager will guide an efficient and profitable service department through productive staffing customer retention cost controls achievement of objectives and maintenance of all service records. Ensures that the daily inventory of technicians time is consistently sold to service customers. Directs the dealership service departments quality control efforts ensuring that repairs to customers cars have been completed correctly and that vehicles are returned to customers in the proper condition.
Essential Duties:
- Understands establishes and assigns goals and objectives to your department and strives to meet them
- Monitoring and controlling the performance of the department using appropriate reports tracking systems and surveys
- Understands keeps abreast of and complies with federal state and local regulations that affect service operations such as hazardous waste disposal OSHA RighttoKnow etc
- Learns understands and ensures compliance with manufacturers warranty and policy procedures
- Directing and scheduling all department employees
- Monitoring technicians productivity reports and corresponding payroll records
- Maintains highquality service repairs and minimizes comebacks. Conducts frequent spot checks of completed jobs for thoroughness and quality
- Oversees facility maintenance work areas and ensures that customer touch points remain clean
- Ensures the proper care storage and inventory of special tools
- Ensures that customers service files are uptodate and readily available for reference
Benefits Include:
Our team members enjoy a positive working environment with opportunities for professional growth through training and advancement from within the organization. Our team members also enjoy a comprehensive benefits program including:
- Salary and commission packages above local and industry levels
- Medical Dental and Vision Insurance
- 401(k) availability
- Employee discounts on vehicle purchases parts and service
- Paidtimeoff
- We also offer a group of supplemental benefit plans including shortterm disability longterm disability supplemental life insurance
- Opportunities for internal career advancement
Required Experience:
Director
Employment Type
Full-Time
