Metering & Settlement Analyst

Applications welcomed from candidates within the Manchester or Glasgow area.

Role Profile

In this role you will focus on improving metering and settlement performance by collaborating with thirdparty suppliers wholesalers and internal teams. You will be responsible for validating and tracking settlement performance overseeing metering flow activity managing product billing generating reports and performing data cleansing to ensure alignment with industry standards and compliance with regulatory obligations. You will also work closely with internal teams and our outsourced partner providing the necessary resources and support to help them succeed while acting as a point of escalation for any metering and settlement issues.

Reports to: Operations Manager Utilities

Responsibilities of the role

Monitor industry data flow activity to ensure compliance and optimal performance identify exceptions and ensure timely resolution either internally or through our outsourced partner.

• Provide analytical insights into industry performance highlighting trends and key areas for improvement.
• Report on and forecast metering settlement performance.
• Track review and report on thirdparty performance and settlement identifying shortfalls or deviations from expectations.
• Support continuous improvement efforts against internal/external KPIs accuracy of wholesale and customer billing and the customer/colleague experience.
• Review and assess thirdparty performance identifying any performance gaps or deviations from expected outcomes.
• Schedule meter reads with thirdparty meter readers ensuring all reads are accurately scheduled received and processed into industry systems and our internal CRM to avoid regulatory penalties.
• Resolve daily meter read exceptions caused by data flow issues coordinating with outsourced partners and third parties as needed.
• Assist in the validation of customer billing and operational invoices.
• Support initiatives aimed at improving data quality.
• Develop expertlevel knowledge in flow management settlement and metering within the industry.
• Gain proficiency in thirdparty software portals and reporting tools including CMA CMOS and Scotland Water portals.
• Ensure all activities are performed in compliance with regulatory standards GDPR and Clear Business quality policies.

Success Measures

• Improved metering and settlement performance.
• Compliance with regulatory activity.

Experience

• Ability to present findings and recommendations clearly and concisely.
• Proven ability to prioritise and manage multiple tasks simultaneously in a fastpaced multistakeholder environment.
• Demonstrated ability to take a methodical and meticulous approach to tasks.
• Ability to work independently and as part of a team.
• Previous experience in the Utilities (water/gas/electricity) sector (desirable)
• Previous experience in an Analyst or Metering or Settlement role (desirable)

Skills

• I.T. literate knowledge of the effective use of Microsoft (Word Excel PowerPoint).
• Strong data analysis skills and the ability to create performance reports that identify issues and opportunities.
• Excellent communication skills both verbal and written.

Qualifications and other requirements

• Relevant degree qualification or equivalent relevant experience
• Location: Within commuting distance of office location essential

In return for your hard work youll get
It takes all kinds of people to make Clear Business the success that we are and weve got a range of benefits to make sure everyone is happy.

• Up to 10% performance related bonus per annum
• 25 days of annual leave rising to 28 days with length of service.
• Enjoy your birthday off every year.
• Ability to purchase up to 10 additional holidays and sell up to 5 days per year.
• Continuous learning and development with access to LinkedIn Learning.
• Generous discounts at numerous high street and online retailers.
• Onsite caf and bar for postwork drinks quiz nights and social gatherings.
• Comprehensive wellbeing support including roundtheclock access to a GP mental health assistance fitness programs and complimentary legal and financial advice.
• Paid volunteering day as part of our charity fundraising and volunteering activities.
• Cycle to work and travel loans for people wanting a greener commute.
• Pension contributions and life assurance coverage.

Hours: Full time 37.5 hours per week Monday to Friday no evenings weekends or bank holidays

Hybrid working model:The choice to work remotely for three days

Our Story
Clear Business was established with the goal of simplifying our customers lives and making our colleagues experiences more rewarding. As one of the top providers for small businesses in the UK we offer a truly distinctive service by providing all essential services in one place: Phone Broadband Mobile Water Gas Green Electricity Payment Services and Insurance.

For more than two decades our growth journey has been marked by various accolades such as Investors in People The Northern Contact Centre Awards 2023 and Learning at Work Week Awards 2023. Our latest achievement was receiving the One to Watch award from Best Companies.

What happens next
If youre looking for a fresh opportunity with great benefits at an awardwinning company then Clear Business is the place for you. To be part of our continued success click Apply today to take the next step in your career.

Across Clear Business were passionate about creating an inclusive team and celebrating our diversity. We want talented people with great skills and matching values to join our teams.

All successful candidates will be subject to preemployment checks.

#LIKT1

We are one of the UKs leading providers of essential services to small businesses. We supply a wide range of essential services Fixed Lines Broadband Mobile Water Gas Green Electricity and Insurance through our sister company The Insurance Octopus. Our goal is to simplify essential services for our customers by offering the widest range of products on the market. Not only have we experienced continued growth and strong financial performance as a result we have been recognised by the following awards:

• The Lloyds Bank National Business Awards 2019

• Greater Manchester Business Awards 2019

• Lanarkshire Business Excellence Awards 2019