Senior Delivery Project Manager

Role responsibilities

• Support sales members in finalizing requirements with the customer or customer s customer
  

• Work with our offshore delivery team and explain proposed solutions to the customer
  

• Validate pricing with sales and provide suggestions
  

• Act as the primary solution owner for the customer or partner
  

• Prepare presentations and documentation in consultation with the offshore team
  

• Act as the technical bridge between offshore and customer
  

• Generate additional business from existing customers
  

Project / program management includes the following responsibilities:

• Project planning
  

• Documentation
  

• Scheduling
  

• Presentation
  

• Team management
  

• Organize and host meetings
  

• MoM and action list
  

• Stakeholder engagement
  

• Resolve conflicts
  

• Track progress
  

• Reporting
  

Key skills required

For data center:

• Good understanding of IT infrastructure in data centers (e.g. server storage middleware cloud not network specific)
  

• Experience in leading datacenter implementation and operations teams
  

• Datacenter project management
  

• Understanding of managing both onpremises and cloud data centers
  

• Cloud migration experience is an advantage
  

• Experience managing global datacenter engagements
  

• Excellent communication and articulation skills
  

• Experience managing large datacenter operations transitions
  

• Ability to estimate effort for large datacenter programs
  

• Strong understanding of ITIL processes
  

• Experience managing large datacenter operations and implementation teams
  

For DWP (Digital Workplace):

• Understanding of DWP technologies like PC Active Directory Exchange Citrix etc.
  

• Experience managing large end user computing (EUC) programs
  

• Understanding of asset lifecycle management DaaS etc.
  

• Strong understanding of ITIL processes
  

• Experience with user experience management tools like Nexthink 1E or other DEX tools is an advantage
  

• Understanding of patch management activities
  

• Experience managing Service Desk and EUC transitions
  

• Experience managing large EUC operations teams
  

Basic prerequisites:

• Bilingual (fluent in both English and Japanese)
  

• Offshore or multilocation delivery experience
  

• Business development or solutioning experience is a plus
  

Role responsibilities

• Support sales members in finalizing requirements with the customer or customer s customer
  

• Work with our offshore delivery team and explain proposed solutions to the customer
  

• Validate pricing with sales and provide suggestions
  

• Act as the primary solution owner for the customer or partner
  

• Prepare presentations and documentation in consultation with the offshore team
  

• Act as the technical bridge between offshore and customer
  

• Generate additional business from existing customers
  

Project / program management includes the following responsibilities:

• Project planning
  

• Documentation
  

• Scheduling
  

• Presentation
  

• Team management
  

• Organize and host meetings
  

• MoM and action list
  

• Stakeholder engagement
  

• Resolve conflicts
  

• Track progress
  

• Reporting
  

Key skills required

For data center:

• Good understanding of IT infrastructure in data centers (e.g., server, storage, middleware, cloud not network specific)
  

• Experience in leading datacenter implementation and operations teams
  

• Datacenter project management
  

• Understanding of managing both on-premises and cloud data centers
  

• Cloud migration experience is an advantage
  

• Experience managing global datacenter engagements
  

• Excellent communication and articulation skills
  

• Experience managing large datacenter operations transitions
  

• Ability to estimate effort for large datacenter programs
  

• Strong understanding of ITIL processes
  

• Experience managing large datacenter operations and implementation teams
  

For DWP (Digital Workplace):

• Understanding of DWP technologies like PC, Active Directory, Exchange, Citrix, etc.
  

• Experience managing large end user computing (EUC) programs
  

• Understanding of asset lifecycle management, DaaS, etc.
  

• Strong understanding of ITIL processes
  

• Experience with user experience management tools like Nexthink, 1E, or other DEX tools is an advantage
  

• Understanding of patch management activities
  

• Experience managing Service Desk and EUC transitions
  

• Experience managing large EUC operations teams
  

Basic pre-requisites:

• Bilingual (fluent in both English and Japanese)
  

• Offshore or multi-location delivery experience
  

• Business development or solutioning experience is a plus