drjobs Medical Sales Representative - Medical Equipment

Medical Sales Representative - Medical Equipment

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Nairobi - Kenya

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Purpose:
The medical Sales Representative will be responsible for driving sales ensuring collections and maintaining overall customer service and satisfaction within their assigned region. The role focuses on promoting and selling a range of products including mobility aids orthopedic supports and braces physiotherapy occupational therapy and rehabilitation equipment through dealers and distributors.

Key Responsibilities

1. Sales and Business Development
  • Promote and sell the products to healthcare professionals including doctors physiotherapists occupational therapists hospitals clinics and chemists.
  • Develop and implement sales strategies to achieve sales targets in the assigned territory.
  • Identify new business opportunities and potential clients to expand the customer base.
  • Engage with dealers and distributors to drive product availability and visibility in the market.
  • Build and maintain a pipeline of prospective clients and monitor conversions to meet sales objectives.
  • Prepare a daily weekly and monthly plan clearly showing dates customers to be visited objectives and expected outcomes.
  • Prepare daily customer activity reports on the agreed customer follow up assignments.
  • Gather and compile market intelligence and information and provide monthly reports to management.
  • Plan and focus on selling high value profit products and brands.
  • Prepare and submit sales reports including forecasts performance analysis and market feedback.
  • Perform any other duty assigned from time to time.

2. Product Promotion and Education
  • Provide detailed technical product information and highlight the benefits and usage of our products.
  • Conduct product demonstrations seminars and training sessions for healthcare providers including virtual sessions to accommodate remote clients.
  • Stay updated on product knowledge competitor activities and industry trends to communicate with clients effectively.
  • Customize product presentations to address specific healthcare challenges and needs within the East African market.
3. Customer Relationship Management
  • Build and maintain strong relationships with key healthcare providers and decisionmakers.
  • Regularly visit healthcare professionals to provide support gather feedback and address inquiries or concerns.
  • Participate in medical events congresses trade fairs and related activities to enhance brand visibility and foster relationships.
  • Provide excellent aftersales service including prompt resolution of customer complaints and proactive followups.
4. Market Analysis and Strategy
  • Monitor market trends competitor activities and customer needs to identify sales opportunities.
  • Conduct market analysis to identify gaps and recommend strategies for increased product penetration.
  • Collaborate with the sales team to develop and implement promotional campaigns tailored to the East African market.

5. Payment Collection and Compliance
  • Responsible for 100% collection of payments from customers when due and follow up on overdue accounts to ensure timely payments.
  • Adhere to regulatory guidelines including local healthcare regulations and ethical standards in promoting and selling products.
  • Work closely with Finance and Credit Control Departments to ensure compliance on all revenue and collection initiatives.
  • Maintain accurate records of sales collections customer interactions and product information. Professional Development
  • Participate in company training programs and seek learning opportunities to stay updated with trends and advancements in the healthcare industry.
  • Continuously improve knowledge of regional healthcare systems and policies to address client needs effectively.


Requirements

Qualifications and Experience
  • Bachelor s degree or Diploma in business administration sales & marketing Health Sciences physiotherapy or related field.
  • Minimum of 2 years of experience in healthcare sales; entrylevel candidates with relevant qualifications may also be considered.
Skills and Competencies
  • Excellent communication and interpersonal skills including proficiency in local languages where applicable.
  • Proficiency in time management planning and organization.
  • Strong sales and negotiation abilities.
  • Adaptability to dynamic and challenging situations within a multicultural environment.
  • Indepth knowledge of the pharmaceutical and healthcare market products and emerging trends in East Africa.
  • Effective influencing and persuasion skills.
  • Proficiency in computer applications.
  • Ability to work independently and as part of a team.
  • Analytical and strategic thinking capabilities.
  • Selfdriven and professional with a passion for sales excellence.


Employment Type

Full Time

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