Norco is currently seeking an individual to fill our Combination Store Customer Service Representative position. The Combination Store Customer Service Representative is responsible for serving walkin customers and phonein customers. Other responsibilities include but are not limited to:
- Greet customers in a professional and enthusiastic way
- Answer telephone calls promptly
- Demonstrate indepth knowledge of products placement availability price and use
- Sell welding and safety products and services to customer
- Fit and sell medical products and services to customers
- Continue education on industry billing criteria as it relates to specific customer insurance requirements
- Initiate and complete new patient referral information files and assist in setting up new accounts where applicable
- Issue product sales quotes to customers
- Track customers order in the computer and be able to interpret where order is in the delivery process
- Perform other tasks as assigned or necessary
Qualifications :
- Medical homecare experience is a plus
- Good typing and 10key skills
- Working knowledge of home medical products placement availability and pricing
- Working knowledge of welding gases and supplies
- Ability to frequently lift up to 50 lbs
- Ability to occasionally lift and/or carry objects weighing up to 100 lbs
- Ability to sit stand and walk for extended periods of time
- Ability to accurately enter data into computer and acquire a working knowledge or any software applications necessary to the position
Additional Information :
Norco offers a competitive compensation/benefit package including:
- Employee Stock Ownership Plan (ESOP)
- Health Vision and Dental Insurance
- Health Savings Account (HSA)
- Medical and Dependent Care Flex Accounts (FSA)
- Life Insurance provided at no cost to employee by Norco
- Supplemental Accident Disease and Life Insurance
- Employee Tuition Reimbursement
- 401(k) with Employer Matching
- Wellness Program
- Employee Discount on products sold by Norco
Norco Inc is an Equal Opportunity/Affirmative Action Employer
Norco provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Norco Inc is a DrugFree workplace.
Remote Work :
No
Employment Type :
Fulltime