Senior Customer Supply Chain Analyst
Senior Customer Supply Chain Analyst
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Salary Not Disclosed
1 Vacancy
Job Description
As a Senior Customer Supply Chain Analyst at Cricut you will play a critical role in managing supply chain operations across our retail and ecommerce channel partners. You will be responsible for optimizing inventory levels maintaining high service levels and tracking key financial and operational KPIs to ensure a seamless customer experience and strong business performance.
Key Responsibilities:
- Act as a strategic partner to Sales Operations and Finance aligning supply chain execution with commercial goals inventory strategies and financial targets. Provide insights and datadriven recommendations that support business growth customer satisfaction and operational efficiency.
- Lead the analysis and optimization of consigned inventory levels ensuring alignment with customer demand minimizing risk and surfacing opportunities to improve sellthrough and instock performance.
- Establish and maintain collaborative planning processes with internal stakeholders and key channel partners to proactively influence demand manage capacity and optimize supply performance.
- Deliver insightful performance reporting and root cause analyses across critical KPIssuch as fill rate OTIF (OnTime InFull) inventory turns and costtoserveproviding actionable recommendations that drive results.
- Identify prioritize and lead process improvement and automation initiatives that enhance predictability reduce operational complexity and enable scalable growth.
- Support the design and continuous improvement of scalable supply chain processes including order scheduling event planning inventory allocation and replenishment models.
- Provide financial and operational insights to support decisionmaking including the impact of supply chain tradeoffs on margin working capital and customer experience.
- Partner crossfunctionally with Sales Planning Finance and Operations to support strategic initiatives such as product launches promotional planning and customer transitions.
- Contribute to the development of longterm supply chain strategies that balance customer expectations with internal efficiency and cost objectives.
- Champion a KPIdriven culture leveraging data and analytics to identify trends mitigate risks and improve overall supply chain health.
Qualifications :
- Bachelors degree in Supply Chain Management Logistics or a related field.
- Minimum of 45 years of experience in a similar role.
- Strong analytical skills and problemsolving abilities.
- Enthusiastic eager to learn and ambitious to help Cricut achieve their goals.
- Excellent communication skills and customer focus.
- Experience with ERP systems (e.g. SAP) is a plus.
Additional Information :
A Quick Note Before You Apply
Cricut is in a powerful chapter of transformation. Were evolving fastrefining our strategy growing our teams and raising the bar across the board. This is an incredible opportunity for the right kind of personbut its not for everyone.
Were looking for Aplayerspeople who dont just meet expectations but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum keep reading.
Heres what makes someone a great fit for this role (and for this moment at Cricut):
You have a bias for urgency.
You dont wait for perfect clarity to take actionyou start learn and adjust. You believe that speed matters especially when paired with thoughtfulness. You ask: What can move forward today and push past inertia.
You set high standardsespecially for yourself.
Youre proud of your work and protective of your reputation. You take ownership deliver quality and dont cut corners. You hold yourself accountable without waiting to be asked.
You stay focused when things are moving fast.
You can identify what really matters and dont get distracted by noise. You prioritize well and manage your time wisely.
You collaborate like a pro.
You elevate the people around you communicate clearly and give thoughtful feedback. Youre low ego high outputand your team loves working with you.
What to Do Next:
Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways include that information too. You can be sure that Cricut is an employer who values individuality equality and diversity so tell us what youre all about. If you are a Maker or a DIY enthusiast whether you think you are a good one or not we would love to hear about it when you send us your information!
At Cricut we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race color religion sex sexual identity gender identity marital status veteran status nationality citizenship age disability medical condition pregnancy or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in EVerify.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
