Collections Analyst
Collections Analyst
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Job Description
QAD is looking for an enthusiastic and attentiontodetail focused Collections Analyst. This position will report to the Order to Cash Manager.
Note: This position is a Hybrid role. The person has to work from office a minimum of 2 days per week.
- The Collections focus specializes in the resolution of outstanding invoices and delinquent accounts. Works directly with clients. Audits and analyzes aging reports tracking collection efforts and initiates outside collection approach for unresolved delinquent accounts.
- Responsible for the resolution and management of outstanding invoices and delinquent accounts.
- Works directly with clients to negotiate payment terms consistent with company practices.
- Interacts with sales support customer service and accounts receivable in reconciling accounts.
- Serves as the escalation point for customer payment disputes and makes recommendations for writeoffs account adjustments and reconciliation.
- Audits and analyzes aging reports tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts.
- Employees who perform routine tasks such as collection calls should be matched to Collections Support or Credit/Collections Support for employees supporting both credit and collections.
- Match employees who are responsible for evaluation of risk and the establishment of customers credit limits to Credit.
Qualifications :
- Bachelors degree in Accounting/Finance preferred.
- 4 years in the Collections process. Experience in Shared Services of a multinational company preferred.
- Expert in Google Sheet and other Google Suite MS Excel. Knowledge of ERP systems Salesforce CRM CPQ and any other billing systems. Ability to quickly learn new applications
- Excellent communication and problem solving skills. High energy with strong interpersonal skills when working with cross functional departments.
- Excellent critical thinking skills.
- Strong attention to detail and ability to meet tight deadlines.
Additional Information :
- Your health and well being are important to us at QAD. We provide programs that help you strike a healthy worklife balance.
- Opportunity to join a growing business launching into its next phase of expansion and transformation.
- Collaborative culture of smart and hardworking people who support one another to get the job done.
- An atmosphere of growth and opportunity where ideasharing is always prioritized over level or hierarchy.
- Compensation packages based on experience and desired skill set
About QAD:
QAD Inc. is a leading provider of adaptive cloudbased enterprise software and services for global manufacturing companies. Global manufacturers face everincreasing disruption caused by technologydriven innovation and changing consumer preferences. In order to survive and thrive manufacturers must be able to innovate and change business models at unprecedented rates of speed. QAD calls these companies Adaptive Manufacturing Enterprises. QAD solutions help customers in the automotive life sciences packaging consumer products food and beverage high tech and industrial manufacturing industries rapidly adapt to change and innovate for competitive advantage.
QAD is committed to ensuring that every employee feels they work in an environment that values their contributions respects their unique perspectives and provides opportunities for growth regardless of background. QADs DEI program is driving higher levels of diversity equity and inclusion so that employees can bring their whole self to work.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
