Customer Service Associate (Mobility Services)
Customer Service Associate (Mobility Services)
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Salary Not Disclosed
1 Vacancy
Job Description
- Taking responsibility:
- Offers premium service in your daily contact with automobile customers. Handles eCall (emergency calls).
- Correspondence with Public Safety
- Answering Points (emergency control center)
Reliable implementation:
- Fulfillment of Mobility Services requirements.
- Ensures proper delivery of quantity and quality KPIs
Qualifications :
- Personality: Confident competent and customer oriented behavior inter cultural competence and stress resistance in emergency situations
- Knowledge and experience: With 6 months to 1 year experience specializing customer service and Geographical knowledge
- Language: Fluent communication skills (verbal and written) in Business English
- Schedules: Amenable to work in shifting/rotation schedule and working onsite
- Amenable to start asap
Additional Information :
Kindly attach your resume in your application. Only shortlisted candidates will be contacted via email only.
- Recruitment Process: Examination via online > Interview via MS Teams
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
