Customer Service Assistant
Customer Service Assistant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Description
We are seeking a detail-oriented and customer-focused Customer Service Assistant to join our team. This role is responsible for managing customer inquiries processing orders and ensuring a smooth communication flow between clients and internal teams. The ideal candidate will have strong communication skills problem-solving abilities and a passion for providing excellent service.
Responsibilities
Respond promptly to customer inquiries via phone email and other channels.
Process orders returns and exchanges accurately.
Maintain and update customer records in the system.
Collaborate with internal departments to resolve customer concerns.
Provide product and service information to customers.
Monitor and follow up on open customer issues to ensure timely resolution.
Qualifications :
Qualifications
High school diploma or equivalent; associate degree preferred.
Proven experience in customer service or a related field.
Strong written and verbal communication skills.
Proficiency in Microsoft Office Suite and basic CRM systems.
Ability to handle multiple tasks and work in a fast-paced environment.
Strong problem-solving and interpersonal skills.
Additional Information :
Benefits
Competitive salary.
Opportunities for professional growth and career advancement.
Comprehensive health dental and vision insurance.
Paid time off and holidays.
Supportive and collaborative work environment.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
