Principal Product Manager - Account Management
Principal Product Manager - Account Management
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Job Description
Principal Product Manager Account Experience
Company Description
Wise is a global technology company building the best way to move and manage the worlds money. Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country spending abroad or making and receiving international payments Wise is on a mission to make their life easier and save them money. As part of our team you will be helping us create an entirely new network for the worlds money. For everyone everywhere. More about our mission.
Your Mission
Were looking for a Principal Product Manager to join our growing Wise Account squad in London and help elevate the global Wise Account experience. You will lead a critical product area within the squad with a mission to empower customers with the worlds best experience for managing and moving their money. Whether its helping customers organise their money better offering valuable insights on their spending or making it easier to send money to other Wise customers this role plays a critical role in elevating the overall Wise Account experience and helping Wise offer the worlds best global account.
Heres How Youll Be Contributing to Wise
Shape the product vision strategy and roadmap for your product area using a combination of data customer research broader market insights and strong valuedriven principles.
Deliver on the strategy and KPIs by prioritising the most impactful projects on a quarterly basis and working closely with Engineers Designers Analysts Researchers Compliance and beyond.
Communicate and collaborate effectively with other product teams and departments to deliver the best possible experience for the customer including influencing areas not in your direct control.
Go beyond the traditional boundaries of a product role to help deliver faster whether its owning your products compliance risk helping unblock technical issues or analysing data yourself where necessary.
Report to the Account Experience product lead whose role is to help you find your own path to having a massive impact on the Wise mission.
This Role Will Give You the Opportunity To
Directly impact millions of customers worldwide shaping how they experience and interact with their Wise Account.
Own and execute your vision with the autonomy to make key product decisions and see them through.
Work in a fastpaced missiondriven environment where your work will have a direct and measurable impact on customers globally.
Collaborate with a worldclass team of engineers designers researchers and analysts to bring ideas to life.
Qualifications
You have 5 years of experience building customerfacing digital products preferably in user experience (UX) and customer journey optimisation ideally in fintech banking or technologydriven organisations.
You are customerobsessed and datadriven deeply understanding customer needs pain points and behaviours and with strong analytical skills.
You are a clear communicator who can adapt to your audience and deliver key messages as efficiently as possible.
You have good technical understanding that can help unblock decisions from engineering leadership.
Youre hands on dont stick to a by the book product role definition and youd do everything needed to make the team and the product successful.
Experience in fintech or finance is not a requirement as you are a fast learner and have proven so in every domain you have worked in.
Our Offer
Base salary: 00 GBP gross annually (based on experience & interview outcomes)
Restricted Stock Units (RSUs) & a variety of other benefits: Wise Benefits
For everyone everywhere.
Were building money without borders without judgment or prejudice too. We believe diverse equitable and inclusive teams are the strongest. We celebrate our differences and empower every Wiser to contribute to our mission.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Additional Information :
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
