Senior Individual Assistance Specialists - Multiple Levels

Introduction

We are a leading national consulting firm that provides compassionate fullspectrum emergency management services including planning and preparedness response recovery and mitigation services to the public and private sectors before during and after a natural disaster or catastrophic event.

Our mission is to provide compassionate consulting services to local state federal and industry clients active in disaster response recovery and preparedness. We will be on time on target and on budget with the services aligned to the evolving threats and hazards facing our nation.

Position Summary:

Job Title: Senior Individual Assistance Program Specialist Multiple Levels ( Senior Consultant I Senior Advisor and Managing Consultant)

Full Time or Part Time: Full Time

Temporary/Seasonal/Regular: Regular

Compensation: Candidates must meet the MINIMUM REQUIREMENTS for that level and a corresponding level position must be available.

• Senior Consultant II: $90100k/annual
• Managing Consultant: $90115k/annual
• Senior Advisor: $114156k/annual

Benefits Summary:

• Medical Vision and Dental Insurance
• ShortTerm Disability/Voluntary LongTerm Disability
• 401(k) Account with Company Match
• PaidTime Off (PTO): Annual Leave and Sick Leave Accruals
• Paid Parental Leave
• Training and Professional Development Opportunities
• Wellness Benefits/Allowance
• Corporate Computer
• Time off to Volunteer
• Cell Phone Allowance

Locations: Onsite in Florida locations with travel to deployments required and possible remote work

Travel: Travel and onsite work required. Up to 50% travel.

Mission of Role

Be part of a team of knowledgeable compassionate and helpful allies for our clients. The Individual Assistance Specialist for Disaster Recovery Services will play an integral part of helping citizens and communities recover from natural disasters. In addition this role will be providing general recover assistance for emergency operations. Applicants should be passionate about making a difference in the world and interested in supporting local state and federal jurisdictions prepare for and recover from disasters.

We are seeking a seasoned consulting professional with deep expertise in FEMA Individual Assistance (IA) programs to lead and support disaster recovery efforts for public and private sector clients. This role requires a strategic thinker with demonstrated experience managing largescale projects consulting on program implementation and building recovery programs from the ground up. The successful candidate will possess strong business development skills a clientfocused mindset and the ability to lead crossfunctional teams through the entire program and grant lifecycle.

Tasks Duties and Responsibilities

Reasonable accommodation will be made to enable individuals with disabilities to perform the following essential functions and physical demands.

• Lead/manage the delivery and oversight of FEMA IA programsincluding Housing Assistance Other Needs Assistance (ONA) and Crisis Counselingensuring timely execution and regulatory compliance.
• Consult with clients across federal state and local agencies offering subject matter expertise on program development implementation strategies and recovery operations.
• Develop and scale disaster recovery programs such as Disaster Case Management in collaboration with case management agencies ensuring longterm support for impacted individuals and communities.
• Serve as the primary liaison with FEMA state officials local agencies and voluntary organizations to ensure coordinated clientaligned service delivery.
• Manage multidisciplinary teams across multiple projects providing leadership on workstreams staffing timelines performance and quality assurance.
• Oversee the standup and operation of Disaster Recovery Centers managing logistics personnel and clientfacing services for disaster survivors.
• Drive business development efforts including identifying new opportunities contributing to proposal development participating in capture planning and expanding client relationships.
• Deliver strategic advisory services using datadriven insights to help clients optimize IA program delivery and improve operational outcomes.
• Analyze service gaps and coordinate with stakeholders to mobilize additional resources enhancing support for survivors unmet needs.
• Ensure accurate data reporting case documentation and compliance with federal and state regulations across all recovery initiatives.
• Prepare executivelevel reports briefings and presentations for clients and internal stakeholders clearly articulating program results insights and recommendations.
• Facilitate/lead workshops trainings and stakeholder engagements supporting client learning and continuous improvement initiatives.
• Stay current on FEMA regulations federal grant management best practices and emerging trends in disaster recovery and emergency management.
• Support all phases of the grant lifecycle including proposal writing implementation monitoring and closeout ensuring alignment with compliance standards.
• Deploy to disasteraffected areas as needed and remain flexible to support extended hours weekends or fieldbased work during active recovery operations.

Knowledge Skills and Abilities

• Significant experience in a consulting environment with a focus on FEMA IA programs or emergency management.
• Proven ability to lead largescale clientfacing projects and deliver highimpact recovery solutions.
• Strong business development and proposal writing skills with experience securing and managing federal or state contracts.
• Demonstrated ability to build programs and systems from the ground up and adapt to evolving client needs.
• Excellent interpersonal communication and analytical skills with the ability to navigate complex stakeholder environments.
• Ability to train others and lead projects and/or programs with senior leadership oversight.
• Ability to work independently with minimal direction.
• Willingness to travel and support disaster deployments on short notice.
• Highly organized and detailoriented.
• Strong knowledge and proficiency in Microsoft Excel.
• Able to multitask in a fastpaced environment.
• Strong interpersonal and active listening skills.
• Strong time management skills.
• Strong oral and written communication skills.
• Strong knowledge in FEMA PA categories A B and E.
• Customer serviceoriented Technical Skills.
• Excellent and proven computer skills particularly with database software and Microsoft Office Suite project eligibility scope of work and estimating costs to repair or replace a facility or structure to restore it to its predisaster design.
• The ability to be flexible in a dynamic environment and outstanding written and verbal communication skills.

Physical Demands and Work Environment

• Not a typical office environment work environment may be outdoors in various weather conditions onsite with clients or with an Emergency Operations Center.
• Ability to lift to 25 pounds if needed and be mobile around office or client sites.
• Ability to work remotely as needed.
• Willingness to travel to meetings events and client sites as needed sometimes after hours and on weekends.
• May require long hours at a computer.

Supervisory Responsibilities:

These positions will have supervisory responsibilities.

Expected Hours of Work:

Schedule may vary. Work on evenings and weekends may be required. Dependability and punctuality are paramount.

Travel Requirements:

• Up to 50% travel is expected for this position.
• Must be willing to travel and deploy to client sites for extended periods of time.

Physical Demands:

• Mobility required onsite with clients.
• Sitting or standing for hours at a time.
• Ability to work at a computer for extended periods of time if needed.
• Ability to lift up to 50 lbs. repetitively throughout the day and as needed.

All Level REQUIRED Experience and Education:

• Bachelors degree in emergency Management or related field. Equivalency: Professional experience beyond minimum requirements in a related field may substitute the bachelors degree on a year for year basis.
• At least 1 year of direct leadership experience or experience leading complex portions of projects teams/tasks program management or full scope programs.
• Demonstrated working knowledge of full scope Emergency Management protocols and familiarity with state and local plans agencies and funding sources is necessary.
• Experience with Grants Portal EMMIE or any statespecific grant systems.
• Experience in at least two major Disaster Recovery efforts.
• Experience working and supporting in an Emergency Operations Center.
• Individual Assistance in FEMA Program experience.
• Proficient in Microsoft Office 365 particularly Excel.
• 5 years of customer service experience.
• 5 years of project management experience.

Below are experience requirements for a FEMA Individual Assistance Specialist at all 3 levels:

Senior Consultant II Level Minimum Required Experience:

• 5 years of progressively responsible experience in FEMA Individual Assistance or equivalent roles in disaster recovery.
• Direct experience supporting multiple disaster operations or deployments.
• Strong knowledge of FEMA IA policies systems (e.g. NEMIS or Recovery platforms) and appeal processes.
• Able to manage complex cases and assist with documentation or appeals.
• Skilled in coordinating with community partners and supporting program implementation in the field.

Managing Consultant Level Minimum Required Experience:

• 7 years of progressively responsible experience in FEMA Individual Assistance or equivalent roles in disaster recovery.
• Direct experience supporting multiple disaster operations or deployments.
• Strong knowledge of FEMA IA policies systems (e.g. NEMIS or Recovery platforms) and appeal processes.
• Able to manage complex cases and assist with documentation or appeals.
• Skilled in coordinating with community partners and supporting program implementation in the field.

Senior Advisor Level Minimum Required Experience:

• 10 years of experience in FEMA IA emergency management or related recovery programs with demonstrated leadership in disaster operations.
• Experience managing teams in DRCs MRICs or field deployments.
• Expertlevel understanding of FEMA IA programs policies and coordination frameworks.
• Proven ability to lead IA functions during declared disasters including staff supervision community engagement and interagency coordination.
• Adept at resolving escalated issues and overseeing complex case management processes.
• Leads teams of IA specialists provides performance feedback and contributes to operational planning and continuous improvement.

All Level Preferred Experience and Education:

• Applicable Certifications: Certified Emergency Manager (CEM) Project Management Certification
• Business development experience.

Regular status positions will receive these benefits:

• Medical Vision and Dental Insurance
• ShortTerm Disability/Voluntary LongTerm Disability
• 401(k) Account with Company Match
• PaidTime Off (PTO): Annual Leave and Sick Leave Accruals
• Paid Parental Leave
• Training and Professional Development Opportunities
• Corporate Computer
• Time off to Volunteer
• Cell Phone Allowance

EEO Statement

AC Disaster Consulting is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender gender identity national origin disability or veteran status.

This applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absencecompensationand Disaster Consultingwill not tolerate discrimination or harassment based on any protected characteristic.

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