Information Technology Technician
Information Technology Technician
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$ 50836 - 77321
1 Vacancy
Job Description
THE POSITION
Are you a detailoriented professional who enjoys a fastpaced work environment and excels in the field of information technology (IT) If so the Pennsylvania State Police are excited to welcome a diligent and reliable Information Technology Technician to the team to assist with the maintenance operability and inventory control of troop communications equipment such astelephones radios and other IT related items.Choose a career path that values honor service and integrity and invites you to reach your full potential. Apply today!
DESCRIPTION OF WORK
As an Information Technology Technician you will diagnose troubleshoot and resolve various IT hardware and software issues and assist users in obtaining higherlevel technical assistance as necessary. Specific duties include troubleshooting operability problems withlandline and cellular telephones andportable/handheld or mobile radios by examining the problem; identifying the likely cause; and resolving referring to centralized technical staff or arranging for vendor servicing. You will also provide training and guidance to troop personnel in the use of telecommunications/IT hardware and software and visit stations within the troop to perform scheduled checks and maintenance of equipment. Special attention must be given towards maintainingservice and inventory control records for the troops telecommunications/IT equipment.
Interested in learning more Additional details regarding this position can be found in theposition description.
Work Schedule and Additional Information:
- Fulltime employment
- Work hours are 8:00 AM to 4:00 PM Monday Friday with a 30minute lunch.
- Telework:You will not have the option to telework in this position.
- Salary:Selected candidates who are new to employment with the Commonwealth of Pennsylvania will begin employment at the starting annual salary of $50836.00 (before taxes).
- You will receive further communication regarding this position via email. Check your email including spam/junk folders for these notices.
REQUIRED EXPERIENCE TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
- One year of experience as an IT Help Desk Technician(Commonwealth job title or equivalent Federal Government job title as determined by the Office of Administration);or
- Two years of experience providing IT support services involving hardware and software installation operation and maintenance;or
- One year of experience providing IT support services involving hardware and software installation operation and maintenance and completion of a oneyear apprenticeship in the IT technical support field;or
- An associate degree in an IT field; or
- An equivalent combination of experience and training.
- Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
Other Requirements:
- You must be able to obtain an active Commonwealth Law Enforcement Assistance Network (CLEAN) certification issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
- You must meet thePA residency requirement. For more information on ways to meet PA residency requirements follow thelinkand click on Residency.
- You must be able to perform essential job functions.
Legal Requirements:
- You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
How to Apply:
- Resumes cover letters and similar documents will not be reviewed and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e. relevant detailed experience/education).
- If you are claiming education in your answers to the supplemental application questions you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
- Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
- Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
- Pennsylvania law (51 Pa. C.S. 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans go to click the Veterans Preference tab or contact us at.
Telecommunications Relay Service (TRS):
- 711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit develop and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race color religious creed ancestry union membership age gender sexual orientation gender identity or expression national origin AIDS or HIV status disability or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
- Completing the application including all supplemental questions serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
- Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
- Your score is valid for this specific posting only.
- You must provide complete and accurate information or:
- your score may be lower than deserved.
- you may be disqualified.
- You may only apply/test once for this posting.
- Your results will be provided via email.
Required Experience:
IC
Employment Type
Full-Time
