Italian Customer Support Advisor
Italian Customer Support Advisor
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Job Description
Location: Lisbon Portugal
Company: International Technology Company
Department: Sales Support
Start Date: 5th June 2025
Recruitment by: CBTalents
Role Overview:
We are looking for native Italian speakers with strong English (B2) to join the Customer Support & Technical Sales team of a leading tech company in Lisbon. If youre customerfocused techsavvy and motivated by results this is your chance to grow in a dynamic international environment!
Key Responsibilities:
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Respond to customer inquiries via phone email and chat
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Log calls update case management systems and ensure timely resolutions
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Ensure customer satisfaction by providing clear updates and solutions
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Support sales efforts by promoting products and meeting quarterly goals
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Assist with postsales support: delivery warranties refunds etc.
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Manage and follow up on customer orders using CRM tools
Candidate Profile:
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Native Italian speaker English (B2 level)
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Strong communication and empathy skills
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Techsavvy and comfortable with digital tools
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Experience in customer service or sales (preferred)
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Team player with a proactive attitude
Relocation Package (for candidates abroad):
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Reimbursement of flight ticket after 6 months (up to 400 Economy)
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Room in shared apartment: 280 /month (bills included deducted from salary)
Working Schedule:
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Shifts: Monday to Saturday 08:0019:00 (rotational including holidays)
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Days Off: Sunday 1 rotational weekday
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Contract: 6month contract with possibility of renewal
Employment Type
Full Time
