Customer Care with Coffee Equipment EUR 3, 000 Welcome Bonus
Customer Care with Coffee Equipment EUR 3, 000 Welcome Bonus
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Job Description
Customer Care with Coffee Equipment (French Language) EUR 3000 Welcome Bonus
Office Location is Av. Dom Joo IILisboa Portugal
Salary is EUR 1306 per month gross with bonuses
Join us as an Operations Customer Expert and help shape exceptional customer experiences.
As a vital part of the our team youll serve as a brand ambassador turning every interaction into an opportunity to strengthen trust build loyalty and engage customers with the values and quality of our brand.
What youll do
You will:
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Support customers via inbound and outbound voice and digital channels understanding their needs and delivering prompt thoughtful solutions
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Deliver exceptional service using a personalized and professional approach consistently reflecting the brands tone and standards
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Aim for First Contact Resolution ensuring a smooth and satisfying experience that eliminates the need for followup
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Become an expert in our products and sustainability commitments continually learning to enhance your knowledge and service
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Create value in every interactionwhether through sales customer retention or sharing relevant promotionsby showing genuine interest in each customers preferences and habits
What youll need
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Fluency in French (spoken and written) with good comprehension of English
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High school diploma or equivalent
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Customer service and/or sales experience in B2C or B2B environments (preferred)
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Confidence using multiple digital tools in a dynamic fastpaced setting (preferred)
What youll enjoy
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A signing bonus of up to 3000
Relocation support
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One annual roundtrip flight to your home country (within Europe)
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Health insurance starting from day one
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Ongoing training and professional development
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Access to onsite medical appointments sports and social activities exclusive events workshops and more
Employment Type
Full Time
