Outbound Caller - Sales
Outbound Caller - Sales
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Job Description
Job Summary
Were looking for a Outbound Caller with client facing and customer service experience who is confident on the phone skilled at building rapport and motivated to deliver both excellent service and measurable results. This role combines multichannel outreach support with proactive outreachincluding cold callsto help strengthen client relationships and uncover new opportunities.
If youre a great communicator who enjoys helping others building trust and driving results through excellent service this could be the perfect fit for you.
Bold Business is a USbased leading global business processing outsourcing firm with over 25 years experience and $7B in client engagements. We enable companies of all sizes to scale by providing global outsourcing talent services.
Key Responsibilities:
- Deliver highquality customer service across multiple channelsincluding phone email and chat
- Make outbound and cold calls to prospective or existing customers for followups promotions and relationship building
- Identify opportunities to recommend additional services or solutions that meet customer needs
- Maintain accurate and detailed records of all prospect interactions and sales activities within the CRM system to ensure effective tracking and reporting
- Support internal teams by relaying customer feedback and identifying process improvement opportunities
Qualifications:
- 1 year of customer service experience ideally with some sales or outbound call exposure
- Strong communication skills in English with the ability to engage USbased clients professionally and effectively.
- Comfortable making outbound and cold calls in a supportive servicefocused manner
- Familiar with CRM tools such as Zendesk HubSpot or Salesforce
- Organized detailoriented and able to manage multiple tasks efficiently
- Comfortable handling objections and guiding conversations toward solutions
Top Reasons to Join Our Team:
- Flexible Work: Enjoy a fulltime 100% remote role with worklife balance.
- Supportive Environment: We foster a culture that values your contributions and provides the tools for success.
- Growth Opportunities: Expand your skill set through training and professional development.
- Meaningful Contribution: Play a vital role in our sales efforts directly contributing to our companys growth and success. Your work will have a visible impact.
- Dynamic Team: Be part of a fastpaced and innovative team that is constantly learning and adapting to new challenges in the industry.
(Bold Business recruiters always use a @ email address and/or from our Applicant Tracking System JazzHR. Any variation of this email domain should be considered suspicious. Additionally Bold Business recruiters and authorized representatives will never request sensitive information in email or via text.)
#LIREMOTE
Required Experience:
Manager
Employment Type
Full-Time
