Customer Care with Computer Company

Customer Care with Computer Company (Italian Language)

Office Location is Av. de Sidnio PaisPorto Portugal

Salary is EUR 1100 per month gross with 14 salaries per year with bonuses of EUR 50 per month growth with 12 bonuses per year

Discover the Power of an Exciting Career Opportunity

Are you ready to take the next step in your professional journey Join a global leader in technology and services that empowers some of the most recognizable brands worldwide. Operating in over 70 countries we drive innovation and help businesses thrive with cuttingedge solutions and integrated technology. Our commitment to excellence has earned us prestigious awards such as Worlds Best Workplaces Best Companies for Career Growth and Best Company Culture year after year.

If youre passionate about growth and inspiration the role of Customer Support Agent in Porto Portugal offers a chance to make a real impact. You will help ensure outstanding performance across operations and exceed client expectations by maintaining high standards of quality efficiency and enhancing the customer journey. Youll play an active role in following client guidelines and contributing to ongoing service improvements that benefit all users.

Opportunities for Career Growth and Personal Development

We provide comprehensive training innovative technologies and ongoing support designed to help you thrive. Career advancement is a priority here with about 80% of leadership roles filled through internal promotion. We offer a variety of free Learning and Leadership Development programs to help you build the career youve always dreamed of.

What Youll Do in This Role

As a Customer Support Agent you will:

• Be the voice of the company and the primary contact for customers

• Provide support to Germanspeaking customers through phone email chat and social media

• Assist merchants with questions and inquiries about products and services

• Continuously work to improve processes that increase customer satisfaction

• Collaborate closely with departments like Sales and Marketing

• Join a diverse international and multilingual team

What Were Looking For

The ideal candidate:

• Is fluent in Italian (C1) and has advanced English skills (B2)

• Possesses strong communication skillsfriendly patient and customerfocused

• Shows high empathy and is dedicated to excellent customer service

• Can manage escalations and resolve complex issues efficiently

• Has prior experience in customer support and is comfortable with omnichannel platforms (phone chat email)

• Approaches challenges with curiosity persistence and a problemsolving mindset

• Is wellorganized and remains calm under pressure

• Is proficient with smartphones tablets and computers

Even if you dont meet every requirement we encourage you to apply. Were committed to finding the right fit for your talents.

Benefits Tailored to Support Your Lifestyle

This opportunity offers:

• Fulltime positions with permanent contracts (flexible depending on experience and client needs)

• Competitive salary with performance bonuses

• A convenient central location in Porto Portugal

• Full paid training on your role and the company

• Career development programs specialized courses and language lessons

Become the Best Version of Yourself

If this sounds like the perfect next step in your career we want to hear from you. Apply today and join thousands of professionals worldwide who have chosen to grow with us.

Commitment to Inclusion

We are united as one global team dedicated to fostering an inclusive and respectful work environment. We offer equal employment opportunities regardless of race age gender identity sexual orientation religion ethnicity family status disability or any other protected classification. Our hiring practices are based solely on qualifications and business needs.

Eligibility to Work

Please note that only applicants legally authorized to work in Portugal will be considered.