We are seeking a skilled Microsoft Defender Operations Support Specialist to join our IT Security Operations team. This role involves providing Level 2 and Level 3 support for endpoint management and identity protection using Microsoft Defender. The ideal candidate will have a strong background in cybersecurity endpoint management and identity protection with experience in handling complex security incidents and optimizing security operations.Key Responsibilities:- Endpoint Management:
- Monitor and manage endpoint security using Microsoft Defender for Endpoint.
- Perform advanced troubleshooting and remediation of endpoint security issues.
- Implement and maintain endpoint security policies and configurations.
- Conduct regular security assessments and vulnerability scans on endpoints.
- Identity Protection:
- Manage and support Microsoft Defender for Identity.
- Investigate and respond to identityrelated security incidents.
- Implement identity protection policies and monitor for suspicious activities.
- Collaborate with the identity management team to enhance security posture.
- Incident Response:
- Provide L2/L3 support for security incidents including malware outbreaks phishing attacks and unauthorized access.
- Conduct root cause analysis and develop mitigation strategies.
- Coordinate with other IT teams to resolve security incidents and implement preventive measures.
- Security Operations:
- Maintain and optimize security monitoring tools and systems.
- Develop and implement security automation and orchestration processes.
- Create and maintain documentation for security procedures and incident response.
- Collaboration and Communication:
- Work closely with the Security Operations Center (SOC) team to ensure seamless integration of Microsoft Defender solutions.
- Provide training and guidance to L1 support staff and other team members.
- Communicate effectively with stakeholders regarding security incidents and resolutions.
Qualifications:- Bachelors degree in Computer Science Information Technology or a related field.
- Minimum of 3 years of experience in cybersecurity endpoint management and identity protection.
- Proficiency in Microsoft Defender for Endpoint and Microsoft Defender for Identity.
- Strong analytical and problemsolving skills.
- Excellent communication and collaboration abilities.
- Relevant certifications such as CISSP CEH or Microsoft Certified: Security Compliance and Identity Fundamentals are a plus.
Preferred Skills:- Experience with security automation and orchestration tools.
- Knowledge of SIEM solutions and threat intelligence platforms.
- Familiarity with cloud security and hybrid environments.
Simeio is an equal opportunity employer. If you require assistance with completing this application interviewing completing any preemployment testing or otherwise participating in the employee selection process please direct your inquiries to any of the recruitment team at or.
Required Experience:
Senior IC