Service Support Coordinator II
Service Support Coordinator II
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Brief Job Description :
Provides highquality and valuable support to contracts administration and related processes.
Processes transactions on time and in an efficient effective and accurate manner with focus on quality and timeliness.
Ensures that information logged in the designated databases and systems is accurate and updated.
Ensures that proper monitoring is in place and required reports are delivered in a timely manner.
Ensures that information needed by internal and external customers are provided accurately and on time
Ensures all contract transactions are done accurately and on time.
Ensures all required information is logged in the appropriate systems and databases in a timely and accurate manner.
Provides accurate solutions to issues and concerns raised by the market units or other points of contact.
Liaises with the market units regarding any detail/s not sufficiently clear to ensure transactions are accurate.
Guarantees accuracy in all transactions as per agreed SLA and complies with the defined procedures and standards set forth within the workgroup/team.
Required/ Minimum Qualifications :
College graduate of any course
Additional / Preferred Qualifications:
Previous experience within a service environment performing administrative functions.
Focused with strong administration analytical and organizational skills.
Possesses initiative and a strong sense of ownership and responsibility
Keen attention to details.
Comprehensive administrative/clerical/back office experience
Time management skills
Must be able to work with minimal supervision.
Works well with others; team player
Fluent English written and verbal skills
Strong sense/knowledge of the service business
Knowledge of computer systems. Knowledge of ERP (Oracle SAP etc.) is a plus.
Physical & Environmental Requirements:
To be used majorly for manufacturing jobs.
Time Travel Needed :
No Travel
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety Integrity Respect Teamwork Diversity & Inclusion.
OUR STRATEGIC PRIORITIES:
Customer Focus
Operational Excellence HighPerformance Culture Innovation
Financial Strength
OUR BEHAVIORS:
Own It
Act With Urgency
Foster a CustomerFirst Mindset Think Big and Execute
Lead by Example
Drive Continuous Improvement Learn and Seek Out Development
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring terms of employment mobility training compensation and occupational health without discrimination as to age race color religion creed sex pregnancy status (including childbirth breastfeeding or related medical conditions) marital status sexual orientation gender identity / expression (including transgender status or sexual stereotypes) genetic information citizenship status national origin protected veteran status political affiliation or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position you can request help by sending an email to If you are interested in applying or learning more about this role please visit the companys career page located on Authorization:
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E F1 H1 H2 L B J or TN or who need sponsorship for work authorization now or in the future are not eligible for hire.
Required Experience:
IC
Employment Type
Full Time
