Senior Product Owner - Payments

Let us tell you a bit about us

Were Aldermore the awardwinning bank trusted and highly rated by over a quarter of a million customers for more than a decade. With our range of specialist mortgages savings accounts and business finance solutions were backing more people to go for it.

We thrive by saying yes to our customers. We respect the ingenuity of entrepreneurs and their startups; we give firsttimers a legup onto the property ladder; we open up the lending market to many; and thousands of customers chose MotoNovo Finance every week to buy their next car van or motorbike.

This is where you come in. We are on a journey. A journey defined by a destination; to deliver on our purpose.

Let us tell a bit about the opportunity

Payments is at the heart of Aldermores strategy as a Senior Product Owner within our Payments team you will be responsible for shaping the future and delivering the strategy. You will own shape and manage the change backlog leading a program of works to deliver compliance simplification and modernisation to our payment infrastructure.

You will prioritise which problems to solve and why using data and insight to inform you. Whilst ensuring that change is seamlessly embedded within the business and that change is owned by the right stakeholders and that benefits are realised.

What will your day look like

• Define and own the payments product vision strategy and roadmap.
• Collaborate with internal stakeholders to align product initiatives with customer and business needs.
• Lead agile product development including backlog prioritisation sprint planning and performance monitoring.
• Own and manage key external relationships with clearing banks and thirdparty payment providers.
• Lead commercial negotiations including contracts and tariffs with service partners.
• Drive service performance and value creation through regular governance meetings and incident reviews.
• Own the completion of industry standard attestations and manage associated remediation plans.
• Support incident management across the payment ecosystem and oversee root cause investigations.

What do we expect from you

• Proven experience in payments within a regulated financial environment.
• Strong understanding of UK payment schemes (BACS CHAPS FPS) especially for indirect participants.
• Demonstrated ability to manage strategic thirdparty relationships including service and contract management.
• Solid background in product ownership including Agile methodology backlog management and delivery.
• Expertise in operational resilience and regulatory frameworks (including attestations and audits).
• Excellent stakeholder management skills and a robust external network within the payments ecosystem.
• Strong analytical thinking and the ability to solve complex problems across technical and commercial domains.
• Comfortable operating in a hybrid work environment and leading crossfunctional teams.

What can you expect from us

• Hybrid working policy 2 days onsite 3 days working from home ideally from our Manchester base but we are open to considering our other locations (London/Reading/Cardiff)
• A friendly and flexible culture the same as how we work with our customers
• A growing organisation that means theres lots of opportunities to progress
• A drive for continuous improvement which you will be empowered to get behind from day one
• And of course you will be rewarded competitively with a good range of core benefits and bonus potential

Still curious

Join us and well make the same promises to you as a colleague as we do to each of our customers. Were committed to building a working environment that values respect diversity and compassion. We welcome people regardless of age disability gender identity marital status race faith or belief sexual orientation socioeconomic background and whether youre pregnant or on family leave.

Please note: we have a thorough screening and referencing process which includes criminal record check

We champion equality by supporting the exceptions to the rule and getting finance to where its needed.

We lend the money people save with us to people who want to get on in life; build businesses and create employment buy property for people to live and work in and purchase vehicles to move families and goods around.