Sr Analyst II-JL11 Akamai
Sr Analyst II-JL11 Akamai
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Job Description
Job Description:
Role: Security Engineer/ Consultant
Primary Responsibilities:
- Provide operational support for firewalls on multiple platforms across the client environment
- Escalation point for complex technical issues.
- Rotational weekend on-call to address critical issues. Ability to work weekends when necessary for scheduled tasks.
- Responsible for bringing problems to a resolution within a timely manner.
- Lead operational projects to completion working with other stakeholders (including vendors).
- Drive the resolution of all priority issues including participation in technical assistance conference calls.
- Support customers with process and technical questions related to daily operational work.
- Build relationships with customers other DXC teams and vendors to provide exceptional service.
- Lead continuous improvement initiatives to drive efficiency and automate processes within DXC Firewall Operations.
- Knowledge on compliance and regulatory requirements to assist with security audits and assist in remediation of any Network Security related issues.
Additional responsibilities include:
- Ensure firewall services and systems are always available and reliable.
- Respond to and manage service issues and problems.
- Responsible for awareness and compliance to policy and guidelines of the ISMS.
- Report pursue communicate and when needed escalate any breaches in information security or policies.
- Able to coordinate and work with on-site engineers during outage or critical situations.
- Adhere to established incident management SLAs.
- Able to document troubleshooting/process related documents for the team.
Qualifications
Education/Other:
- Bachelors Degree in Computer Science or equivalent industry experience
Other Qualifications
- Professional Qualifications are preferred including:
- Akamai Certified -
- Cisco Certified- CCNA Security or any other
- ITIL Foundation Certified
At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services such as false websites or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process nor ask a job seeker to purchase IT or other equipment on our information on employment scams is availablehere.
Required Experience:
Senior IC
Employment Type
Full-Time
