Customer Service Representative - French Speaking (m/f/x)
Customer Service Representative - French Speaking (m/f/x)
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Job Description
The Opportunity:
Would you like to work in a modern office right in the heart of Bucharest How about ending your day in our relaxing area enjoying a massage or a game on our PlayStation
We are looking for a dedicated Customer Service Representative with French who is passionate about providing an exceptional customer experience to our Business Partners in the Life Science Industry. If you thrive in a dynamic environment and love working with people apply now and help us set science in motion to create a better world!
You will work Monday to Friday within regular business hours. With two office days per week you can enjoy the flexibility of hybrid working.
Site location: The Avantor Business Centre in Timpuri Noi Bucharest
What we are looking for
- Background in B2B business services or logistics/distribution is a plus
- Fluency in French C1 verbal and written and English on a B2 level
- Excellent interpersonal and communication abilities
- Proficient in a wellknown ERP/CRM system (preferably SAP) and Microsoft Office
- Proactive resultsdriven team player with strong customer service analytical and problemsolving skills
How you will thrive and create an impact
- Customer Interaction:Spend 10% of your time managing calls and 90% on essential backoffice tasks.
- Customer Focus:Take full ownership of both internal and external customer partnership and satisfaction.
- SAP Management:Verify material validity and pricing.
- Order Coordination & Timely Invoicing:Arrange and validate orders to kickstart product shipments and generate invoices on time.
- Supply Chain Excellence & Quality Improvement: Ensure processes meet customer needs by playing a key role in enhancing quality standards and compliance.
Our commitment to you
- We value your time off through flexible working hours and a hybrid setting 24 vacation days and an extra paid day off on your birthday!
- Enjoy a modern work environment with amenities such as free coffee and tea an office massage chair PlayStation and a library.
- Your wellbeing is important to us. We support it with meal vouchers gift vouchers our Benefit Online Platform and many others.
- We care for you and your loved ones through a private medical insurance and Employee Assistance Program.
- We empower you with learning and development opportunities to grow your career. Participate in inhouse trainings learn a new language or explore thousands of educational videos through LinkedIn Learning.
- We know you have some amazing friends so you also receive a reward for referring people you like.
#LIHybrid #LIRemote
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.
Why Avantor
Dare to go further in your career. Join our global team of 14000 associates whose passion for discovery and determination to overcome challenges relentlessly advances lifechanging science.
The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor.
We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!
EEO Statement:
We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law.
If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a casebycase basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
Privacy Policy:
We will use the personal information that you have submitted to us in order to consider your application for the relevant role.
Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information and how to contact us with any queries or requests.
3rd Party NonSolicitation Policy:
By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
