Call Center Representative
Call Center Representative
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a dedicated and professional Customer Service Representative to join our team. In this role you will be the first point of contact for our customers providing support resolving inquiries and ensuring an excellent service experience.
Key Responsibilities:
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Respond to customer inquiries via phone email or chat promptly and professionally
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Provide accurate information about products services or policies
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Resolve complaints or issues efficiently escalating when necessary
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Maintain customer records and update account information
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Collaborate with other departments to resolve customer needs
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Follow communication procedures guidelines and policies
Qualifications:
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High school diploma or equivalent (Associate or Bachelors degree is a plus)
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Previous customer service experience preferred
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Strong communication and problemsolving skills
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Ability to multitask and stay organized in a fastpaced environment
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Proficient with computers and customer service software
Benefits:
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Competitive pay
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Flexible schedule options
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Remote work opportunities
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Career development and training
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Health and wellness support
Employment Type
Full Time
