Product Owner - NDS - Process Automation

Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.

JOB RESPONSIBILITIES:

• Active and effective collaboration with Stakeholders Teams and Product Manager to ensure an aligned understanding of business needs and objective; consistent understanding of business value to be delivered and common understanding of release plans and impacts.

• Ensuring decisions are made regarding product direction and priorities and are based on Stakeholder input and factual evidence.

• Facilitating creativity and shepherding the innovation process seeking team input and buy in on decisions

• Responsible for maximizing the value of the product by clearly articulating the what and the why of the work prepared for the teams.

• Responsible for maintaining a product level backlog including milestones epics user stories and acceptance criteria. Work with teams to ensure they understand the business needs outlined in the stories

• Ensuring the backlog is refined visible transparent and clear and provides detailed descriptions of the desired outcome to the teams.

• Participating in team ceremonies and/or meetings.

• Monitor delivery progress to ensure appropriate return on investments will be met.

At this time we are unable to move forward with candidates that reside in these states: Alabama California Connecticut Hawaii Illinois Maine Massachusetts Michigan New Jersey New York Oregon Rhode Island Vermont Washington.

Nelnet believes in a hybrid work environment that accommodates both inoffice and remote work. This model promotes a positive worklife balance and culture enabling inperson collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes a 3/2 (inoffice/workfromhome) split for associates that reside within 30 miles of an is subject to change based on manager discretion.

US Citizenship and the ability to obtain a 6C Federal security clearance are required for this role. Some travel may be required.

Annual Salary Hiring Range for this position is $80k $115k

EDUCATION:
Bachelors degree or related fields and/or commensurate experience. Masters degree beneficial.

EXPERIENCE:

• 2 years experience using an Agile methodology

• 2 years experience as an Agile Product Owner preferred

• Proven experience working with Senior Executives required

• 2 years student loan experience preferred

COMPETENCIES SKILLS/KNOWLEDGE/ABILITIES:

• Excellent analytical and problem solving skills

• Ability to conceptualize and analyze complex business processes

• Strong motivation negotiation facilitation and presentation skills

• Ability to define and achieve business goals and meet deadlines while working both independently & collaboratively

• Proven Servant Leadership capabilities

• Strong customer service focus

• Exceptional organizational skills

• Exceptional oral written and interpersonal communication skills

• Ability to successfully manage multiple simultaneous initiatives and conflicting priorities

• Ability to meet and manage customer expectations in a professional and timely manner

Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performancebased incentive pay short and longterm disability and a robust wellness program. Click here to learn more about our benefits: LINK.

Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting ator.

Nelnet is a Drug Free and Tobacco Free Workplace.