Insurance Customer Service Representative (ZR_23341_JOB)
Insurance Customer Service Representative (ZR_23341_JOB)
Posted on :
21-05-2025
Employer Active
1 Vacancy
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Job Description
This is a remote position.
Schedule:
- Mondays through Fridays 8:30 AM to 5:30 PM Arkansas time
Client Overview:
Join a thriving commercial truck insurance agency at the forefront of protecting America s trucking industry. Our client specializes in providing comprehensive insurance solutions for semitrucks and big rigs ensuring the safety and security of vital transportation businesses across the nation. With a commitment to excellence and a focus on client satisfaction this agency is poised for growth and seeking talented individuals to support their expanding operations.
Job Description:
Embark on an exciting career in the dynamic world of commercial truck insurance! As a Customer Service Representative you ll be the vital link between trucking professionals and their insurance needs. Your role will involve managing policy changes communicating with carriers and ensuring our clients coverage remains uptodate and comprehensive. This position offers a unique opportunity to develop expertise in the commercial trucking sector while honing your insurance industry skills. You ll work with cuttingedge agency management systems and potentially utilize VoIP technology to provide topnotch service to our valued clients.
Responsibilities:
- Handle incoming customer calls and emails regarding insurance policy modifications
- Process and communicate policy change requests to insurance carriers
- Manage multiple client accounts prioritizing tasks efficiently
- Accurately document customer interactions and policy updates in our agency management system
- Follow up with insurance companies to ensure timely processing of policy changes
- Assist in administrative tasks related to policy management and customer service
- Collaborate with team members to maintain high levels of client satisfaction
- Stay informed about industry trends and insurance products to serve our clients better
Requirements
- Excellent verbal and written communication skills in English
- Strong attention to detail and data entry accuracy
- Ability to multitask and manage time effectively in a fastpaced environment
- Basic understanding of insurance concepts (comprehensive training will be provided)
- Proficiency in email communication and computer skills
- Customeroriented mindset with a professional demeanor
- Ability to work independently while contributing to team goals
- Adaptability to learn new software systems and technologies
- High school diploma or equivalent; college degree in business or related field is a plus
Benefits
- HMO coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
Please note that since this is a permanent workfromhome position and an Independent Contractor arrangement the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates and the rate depends on your performance in the application process.
ZR23341JOB
Excellent verbal and written communication skills in English Strong attention to detail and data entry accuracy Ability to multitask and manage time effectively in a fast-paced environment Basic understanding of insurance concepts (comprehensive training will be provided) Proficiency in email communication and computer skills Customer-oriented mindset with a professional demeanor Ability to work independently while contributing to team goals Adaptability to learn new software systems and technologies High school diploma or equivalent; college degree in business or related field is a plus
Employment Type
Full Time
Company Industry
Key Skills
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