Education/ Experience / Expectations
Any graduate with 0 to 6 months of work experience in international banking industry
General awareness of the international banking products and services
Open for Night shifts (6PM IST to 6AM IST) No rotational or Day Shift
Maintain and update customer account related information in client applications
Open for Night shifts (6PM IST to 6AM IST) No rotational or Day Shift
Manage the Banks branch requests and maintain relationship
Basics of Mutual funds would be an advantage
Action and respond to Adhoc requests and escalations in a timely fashion
Timely completion and review of daily work inflow from our commercial bankers bank
Willing to learn with limited training and have complete knowledge of Client
databases/applications designed by company which are unique
Meet/exceed the customer SLAs / expectations in terms of quality & TAT
Senior Process Executive:
Education/ Experience / Expectations
Any graduate with a minimum 2 years of work experience in international banking industry
General awareness of the international banking products and services
Open for Night shifts (6PM IST to 6AM IST) No rotational or Day Shift
Maintain and update customer account related information in client applications
Experience in Account maintenance (Account Update Maintenance DNA & Systematics)
Experience in Customized KYC standards for Business accounts (Process Account
Experience in Inbound Calls (Manage Branch Office Experts questions and provide solutions)
(Process Account Opening QC)
Experience in Customer Deposit Cheques (Process Remote & Mobile Deposit)
Experience in ACH disputes and unauthorized Debits and decisioning (Process ACH
Open for Night shifts (6PM IST to 6AM IST) No rotational or Day Shift
Location Chennai & Hyderabad
Attention to detail and should be able to understand concepts in a short span
Should be able to grasp new concepts from onshore SMEs and cascade them to the larger
Guide junior associates in understanding concepts and achieving desired outcomes
Process Executive: Education/ Experience / Expectations Any graduate with 0 to 6 months of work experience in international banking industry General awareness of the international banking products and services Open for Night shifts (6PM IST to 6AM IST) No rotational or Day Shift Location Chennai Job Description: Maintain and update customer account related information in client applications Open for Night shifts (6PM IST to 6AM IST) No rotational or Day Shift Location Chennai Hybrid work structure Attention to detail Manage the Bank's branch requests and maintain relationship Basics of Mutual funds would be an advantage Action and respond to Ad-hoc requests and escalations in a timely fashion Timely completion and review of daily work inflow from our commercial bankers, bank customers and prospects Willing to learn with limited training and have complete knowledge of Client databases/applications designed by company which are unique Meet/exceed the customer SLAs / expectations in terms of quality & TAT
Education
Graduate