IT Support & Facility Maintenance Technician
IT Support & Facility Maintenance Technician
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Salary Not Disclosed
1 Vacancy
Job Description
About Spring Footwear:
Since 1991 Spring Footwear has made a difference in the lives of consumers who have depended on our brands to deliver comfort and style. Product innovation quality value and flexibility are the cornerstones that contribute to our success. This all leads to our mission:
To develop successful partnerships by creating and delivering the best quality value product and service every day!
We are seeking a reliable handson IT Support & Facility Maintenance Technician to join our team. This dualrole position is responsible for daytoday technical support and coordination of general facility maintenance across corporate and retail locations. This role will work closely with our 3rd party technology support group and internal teams to ensure smooth daily operations.
Key Responsibilities:
IT Support (70%)
- Install configure and maintain computer hardware software and operating systems
- Troubleshoot network issues diagnose hardware/software problems and replace components as needed
- Provide helpdesk support in person and remotely; manage user accounts and password resets
- Support rollouts of new hardware/software and document procedures
- Collaborate with thirdparty IT vendors and assist in evaluating technology solutions
- Maintain asset records for computers printers and peripherals
- Run wiring for workstations and maintain network infrastructure
- Set up and manage company phone systems and coordinate with vendors as needed
- Monitor service levels and ensure vendor performance aligns with contract expectations
Facility Maintenance (30%)
- Coordinate and manage repairs upgrades and routine maintenance at corporate and retail locations
- Supervise vendors during onsite maintenance and improvement projects
- Respond to emergency maintenance requests and perform handson repairs as needed
- Assist with new store setup including furniture equipment and basic tech infrastructure
- Proactively identify and recommend maintenance or facility improvement opportunities
Knowledge Skills and Qualifications:
- 3 years of experience in IT support or network/system administration
- Strong troubleshooting skills for hardware software LAN/WAN and server issues
- Familiarity with Microsoft Office Windows OS antivirus software Active Directory
- Handson experience with desktop/laptop repairs printers peripherals and VoIP phones
- Able to work independently prioritize tasks and manage multiple open tickets
- Strong communication and vendor management skills
- Comfortable running network cabling and basic electrical safety checks
- Physical ability to support light facility repair and retail setup work
Key Success Metrics:
- Timely response and resolution of IT support tickets
- High uptime for server phone and network systems
- Low number of repeat support requests
- Quality and completeness of support tasks and facility projects
We offer:
Competitive wages and benefits
Company paid holidays and vacation
Profit sharing program
Advancement opportunities
Ready to make an impact
Join a growing company where your skills in technology and facility support will make a direct difference. Apply today and be part of the Spring Footwear team.
Spring Footwear Corp. is an EEO employer all employment is contingent upon a successful drug and background screening as applicable to the job specifications. We administer the Florida Drug Free Workplace program and as such employees may be subject to reasonable suspicion drug tests as ascribed by the Florida law.
Required Experience:
IC
Employment Type
Full Time
