Technical Product Manager - Transportation CIS Gestionnaire de Produit Technique - Transport CIS

Job Purpose:

The Technical Product Manager II for Internal ERP Applications plays a pivotal role in managing and optimizing the organizations ERP systems and IT project management processes. This position is responsible for driving the development enhancement and integration of internal ERP applications to streamline business operations improve efficiency and support organizational goals. This technical product Manager is accountable for Delivered solution effectiveness projected vs. actual ROI ratio usage etc. and also Customer satisfaction qualitative & quantitative. The Technical Product Owners role is crucial in achieving departmental objectives by ensuring that internal ERP solutions effectively support and enhance the departments operations.

Responsibilities:

• Develop and maintain a comprehensive product roadmap for internal ecosystems and applications aligning with organizational objectives and IT strategy.
• Collaborate with stakeholders to define product vision goals and requirements based on business needs and industry best practices.
• Oversee the planning execution and delivery of ecosystems and applicationsrelated IT projects ensuring they are completed on time within scope and within budget.
• Coordinate with crossfunctional teams including IT business units and external vendors to manage project milestones and resolve any issues.
• Conduct needs assessments and gather requirements from various departments to understand business processes and identify areas for ecosystems and applications system improvements.
• Translate business requirements into technical specifications and work with development teams to implement solutions.
• Collaborate with developers system engieers and other IT professionals to design and build ecosystems and applications application features and enhancements. Ensure technical solutions are scalable secure and aligned with best practices and organizational standards
• Act as the main point of contact between business units and the IT department ensuring clear and effective communication throughout the project lifecycle.
• Provide regular updates on project status risks and milestones to stakeholders and senior management.
• Develop and execute testing plans to validate the functionality performance and stability of ecosystems and applications applications before deployment. Manage user acceptance testing (UAT) and gather feedback to make necessary adjustments and improvements.
• Develop training materials and conduct sessions to educate users on new features and functionalities of ecosystems and applications applications. Provide ongoing support and address any issues or concerns related to ecosystems and applications systems.
• Monitor system performance and user feedback to identify opportunities for optimization and enhancement.
• Stay informed about industry trends and emerging technologies to recommend and implement best practices for ecosystems and applications applications.
• Technical Specifications: Convert business needs into comprehensive technical specifications ensuring clarity for development teams to effectively implement solutions; Work closely with crossfunctional teams to refine requirements and validate technical feasibility enhancing overall project outcomes; Maintain a repository of specifications and documentation to support future enhancements and knowledge transfer.

Knowledge Skills and Experience:

• >3 to 5 Years of relevant work experience
• Bachelors degree in Computer Science Information Technology Business Administration or a related field.
• Advanced degrees or certifications are a plus.
• Proven experience (typically up to 5 years) as a Product Manager or Project Manager in IT with a focus on ERP systems.
• Strong understanding of ERP systems (e.g. SAP Oracle Microsoft Dynamics) and IT project management methodologies.
• Strong IT Distribution Industry background is a plus.
• Excellent communication leadership and problemsolving skills.
• Ability to work collaboratively with crossfunctional teams and manage multiple priorities effectively.
• Project management High volume fast paced logistics experience Attentional to detail Technical knowledge of conveyor and networking systems. Communication formal presentation creation Autocad
• Able to execute instructions and to request clarification when needed.
• Able to use common office equipment.
• Possesses strong data entry skills.
• Able to demonstrate complex problem solving critical thinking and decisionmaking.
• Able to recognize and attend to important details with accuracy and efficiency.
• Able to perform basic mathematical calculations.
• Able to communicate clearly and convey necessary information.
• Able to converse and write effectively in English and other local / regional language.
• Able to create and conduct formal presentations.
• Able to interact effectively with high levels of management (managers & above.)
• Able to negotiate skillfully and promote/sell ideas persuasively.
• Understand communicate and collaborate effectively with people across various identities.
• Possesses strong leadership skills with a willingness to lead create new ideas and be assertive.
• Possesses strong organizational and time management skills driving tasks to completion.
• Able to adjust readily to change and adapt as needed.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to work independently with minimum supervision.
• Able to maintain confidentiality of sensitive information.
• Able to effectively multitask.
• Able to collaborate and build solid effective working relationships with others.
• Able to exhibit ability to be sensitive to the needs concerns and feelings of others.
• Able to quickly learn/adapt to new systems and technology.
• Able to use relevant computer systems and applications at an intermediate level.

Working Conditions:

• Consistent nonstandard work hours or overtime as business requires.
• Oncall availability required as necessary.
• Professional office environment.
• Hybrid role
• Frequent Travel Required (25%).

Description de lemploi

Objectif de lemploi :

Le Gestionnaire de Produit Technique II pour les Applications ERP Internes joue un rle cl dans la gestion et loptimisation des systmes ERP de lorganisation et des processus de gestion de projet informatique. Ce poste est responsable de la conduite du dveloppement de lamlioration et de lintgration des applications ERP internes pour rationaliser les oprations commerciales amliorer lefficacit et soutenir les objectifs organisationnels. Ce Gestionnaire de Produit Technique est responsable de lefficacit des solutions livres ratio ROI projet vs. rel utilisation etc. et galement de la satisfaction des Clients qualitative et quantitative. Le rle du Propritaire de Produit Technique est crucial pour atteindre les objectifs dpartementaux en veillant ce que les solutions ERP internes soutiennent et amliorent efficacement les oprations du dpartement.

Responsabilits :

• Dvelopper et maintenir une feuille de route produit complte pour les cosystmes et applications internes en alignement avec les objectifs organisationnels et la stratgie informatique.
• Collaborer avec les parties prenantes pour dfinir la vision du produit les objectifs et les exigences en fonction des besoins commerciaux et des meilleures pratiques de lindustrie.
• Superviser la planification lexcution et la livraison des projets informatiques lis aux cosystmes et applications en veillant ce quils soient termins temps dans le respect du primtre et du budget.
• Coordonner avec des quipes interfonctionnelles y compris linformatique les units commerciales et les fournisseurs externes pour grer les jalons du projet et rsoudre tout problme.
• Raliser des valuations des besoins et recueillir des exigences auprs de divers dpartements pour comprendre les processus commerciaux et identifier les domaines damlioration des systmes dcosystmes et dapplications.
• Traduire les exigences commerciales en spcifications techniques et travailler avec les quipes de dveloppement pour mettre en uvre des solutions.
• Collaborer avec les dveloppeurs les ingnieurs systmes et dautres professionnels de linformatique pour concevoir et construire des fonctionnalits et amliorations dapplications dcosystmes et dapplications. Sassurer que les solutions techniques sont volutives scurises et alignes avec les meilleures pratiques et les normes organisationnelles.
• Agir en tant que principal point de contact entre les units commerciales et le dpartement informatique en veillant une communication claire et efficace tout au long du cycle de vie du projet.
• Fournir des mises jour rgulires sur ltat du projet les risques et les jalons aux parties prenantes et la direction.
• Dvelopper et excuter des plans de test pour valider la fonctionnalit la performance et la stabilit des applications dcosystmes et dapplications avant le dploiement. Grer les tests dacceptation utilisateur (UAT) et recueillir des retours pour apporter les ajustements et amliorations ncessaires.
• Dvelopper des matriaux de formation et animer des sessions pour duquer les utilisateurs sur les nouvelles fonctionnalits et fonctionnalits des applications dcosystmes et dapplications. Fournir un soutien continu et traiter tout problme ou proccupation li aux systmes dcosystmes et dapplications.
• Surveiller la performance du systme et les retours des utilisateurs pour identifier les opportunits doptimisation et damlioration.
• Rester inform des tendances de lindustrie et des technologies mergentes pour recommander et mettre en uvre les meilleures pratiques pour les applications dcosystmes et dapplications.

Spcifications techniques :Convertir les besoins commerciaux en spcifications techniques compltes en veillant la clart pour les quipes de dveloppement afin de mettre en uvre efficacement les solutions ; Travailler en troite collaboration avec des quipes interfonctionnelles pour affiner les exigences et valider la faisabilit technique amliorant ainsi les rsultats globaux du projet ; Maintenir un rfrentiel de spcifications et de documentation pour soutenir les amliorations futures et le transfert de connaissances.

Connaissances comptences et exprience :

• Plus de 3 5 ans dexprience de travail pertinente.
• Diplme de baccalaurat en informatique technologie de linformation administration des affaires ou dans un domaine connexe.
• Diplmes avancs ou certifications sont un atout.
• Exprience prouve (typiquement jusqu 5 ans) en tant que Gestionnaire de Produit ou Gestionnaire de Projet en informatique avec un accent sur les systmes ERP.
• Bonne comprhension des systmes ERP (par exemple SAP Oracle Microsoft Dynamics) et des mthodologies de gestion de projet informatique.
• Solide exprience dans lindustrie de la distribution informatique est un atout.
• Excellentes comptences en communication leadership et rsolution de problmes.
• Capacit travailler en collaboration avec des quipes interfonctionnelles et grer efficacement plusieurs priorits.
• Gestion de projet exprience en logistique volume lev et rapide attention aux dtails connaissances techniques des systmes de convoyage et de mise en rseau. Communication cration de prsentations formelles Autocad.
• Capable dexcuter des instructions et de demander des clarifications si ncessaire.
• Capable dutiliser des quipements de bureau courants.
• Possde de solides comptences en saisie de donnes.
• Capable de dmontrer des comptences en rsolution de problmes complexes en pense critique et en prise de dcision.
• Capable de reconnatre et de soccuper des dtails importants avec prcision et efficacit.
• Capable deffectuer des calculs mathmatiques de base.
• Capable de communiquer clairement et de transmettre les informations ncessaires.
• Capable de converser et dcrire efficacement en anglais et dans dautres langues locales/rgionales.
• Capable de crer et de raliser des prsentations formelles.
• Capable dinteragir efficacement avec des niveaux de direction levs (gestionnaires et plus).
• Capable de ngocier habilement et de promouvoir/vendre des ides de manire persuasive.
• Comprendre communiquer et collaborer efficacement avec des personnes de diverses identits.
• Possde de solides comptences en leadership avec une volont de diriger de crer de nouvelles ides et dtre assertif.
• Possde de solides comptences organisationnelles et de gestion du temps en menant les tches leur achvement.
• Capable de sadapter rapidement au changement et de sajuster au besoin.
• Capable de travailler de manire constructive sous stress et pression lorsquil est confront des charges de travail leves et des dlais.
• Capable de travailler de manire autonome avec un minimum de supervision.
• Capable de maintenir la confidentialit des informations sensibles.
• Capable de grer efficacement plusieurs tches.
• Capable de collaborer et de construire des relations de travail solides et efficaces avec les autres.
• Capable de faire preuve de sensibilit aux besoins proccupations et sentiments des autres.
• Capable dapprendre/adapter rapidement de nouveaux systmes et technologies.
• Capable dutiliser des systmes et applications informatiques pertinents un niveau intermdiaire.

Conditions de travail :

• Horaires de travail non standards ou heures supplmentaires selon les besoins de lentreprise.
• Disponibilit dappel requise si ncessaire.
• Environnement professionnel de bureau.
• Tltravail / Travail domicile.
• Dplacements frquents requis (25%).

Key Skills

Whats In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development and many more ondemand courses.
• Elevate Your Personal WellBeing: Boost your financial physical and mental wellbeing through seminars events and our global Life Empowerment Assistance Program.
• Diversity Equity & Inclusion: Its not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education meaningful peertopeer conversations and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new coworkers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal peerled inclusive communities and activities including business resource groups local volunteering events and more environmental and social initiatives.

Dont meet every single requirement Apply anyway.

At TD SYNNEX were proud to be recognized as a great place to work and a leader in the promotion and practice of diversity equity and inclusion. If youre excited about working for our company and believe youre a good fit for this role we encourage you to apply. You may be exactly the person were looking for!

We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds perspectives and skills. All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity or expression sexual orientation protected veteran status disability genetics age or any other characteristic protected by law.

TD SYNNEX is an EVerify company