Lead Case Manager - WIOA / Dislocated Worker Programs (817012)
Lead Case Manager - WIOA / Dislocated Worker Programs (817012)
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Model and be an advocate for excellent customer service practices
- Assist job seekers in finding the right pathway within the WorkSource Center
- Direct customers to appropriate programs and services within the WorkSource
- Under the direction of the Supervisor may provide a leadership role for the Talent Development Specialist Team
- May continue to do the functions of a Talent Development Specialist with some additional leadership duties
- Collaborate within integrated team settings and meetings within the WorkSource
- Accurately record eligibility enrollment assessment services and placement information within tracking systems
- Assist the supervisor with quality checking the teams work such as eligibility enrollment launch pad and services
- Assist the team with data entry and case management questions
- Assist the team with quick hires
- Other duties as assigned.
Qualifications :
- Bachelors Degree OR 2 years of related work experience OR equivalent combination of education and experience preferred
- Strong interpersonal and communication skills (strong verbal communication good listener articulate culturally sensitive and excellent written communication)
- Demonstrated experience with workload management; plan and organize assignments to create timely accurate work products
- Demonstrated analytical skills to include using logic and reasoning to assess information form logical conclusions evaluate options and make decisions or recommendations
- Demonstrated proficiency in MS Word MS Excel MS PowerPoint and MS Outlook
- Knowledge of characteristics associated with unemployed dislocated and disadvantaged populations
- Strong writing skills to include report writing.
PREFERRED QUALIFICATIONS:
- Experience with federal state and local regulations relating to employment and training programs including general knowledge of the workforce onestop and partner programs and services
- Experienced with working in a fast paced team environment
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team Equus puts the industrys best practices to work by focusing on the development design and delivery of demanddriven workforce solutions.
When you join Equus you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.
At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color gender age pregnancy sexual orientation gender identity ancestry religion national origin veteran status physical or mental disability or reprisal or any other characteristic protected under state federal or local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
