Patcraft Account Manager - New York

Job Title

Position Overview

Driven by imagination intention and purpose Patcraft creates highperformance flooring solutions for every market sector. For more than 75 years we have worked alongside our customers to best understand how flooring will support the way people learn work heal and connect within a space. Knowing that flooring plays an integral role in the built environment we think big and with keen attention to the trends and innovation happening in design every day. As a leading soft and hard surface commercial brand we hold ourselves to the highest standards delivering quality products that transform space and human experience.

Whats the role

Are you ready to make an impact in the world of commercial interiors The Patcraft NYC team is hiring! As an Account Manager youll work closely with architects designers business owners and contractors to bring highquality flooring solutions to life. This individual will cover accounts in Manhattan and the Boroughs youll also have the flexibility to build relationships across multiple industries helping to create durable functional and inspiring spaces. This position will have heavy focus on A&D relationships with some dealer and end use responsibilities

Responsibilities:

• Work with architects designers flooring contractors end users contractors etc. to select appropriate products for their projects that fit within their design criteria budget and time frame.
• Travel daily throughout assigned area to call on existing customers and prospect new customers to solicit business.
• Manage project from inception to completion including identifying opportunity product selection specification order placement order tracking delivery coordination installation oversight punch walk/ claim coordination (if necessary) and communication of maintenance program.
• Must be motivated and comfortable working and supporting a closely knit team environment.
• Must be able and competent to work with and manage customer base thru CRM (Customer Relationship Management) tool such as
• Follow up on a variety of leads from sources such as Dodge & networking groups
• Build relationships with existing and new customers by entertaining such as lunches dinners or special events.

Commercial Account Managers must implement the selling process in his/her area; they must have the ability to make good judgment decisions. A full understanding of the product line is essential. Furthermore an understanding of the application that each product serves is critical. The ability to interface/communicate with a diverse group of customers in a friendly and respectable manner is a must. The ideal candidate will possess a flexible personality and be able to communicate clearly to other persons both orally and in written form. Commercial Account Managers must give presentations to architects designers and endusers to educate them on the flooring industry and how Patcraft can benefit them on their projects

Required Competencies:

• Build Trusting Relationships
• Influence Others
• Execute Action Plan
• Demonstrate Inclusive Leadership
• Adapt and Change

Qualifications:

High School Diploma/GED

3 years industry sales experience

Living in NYC

Experience calling on A&D firms

Work Shift