*Temporary* Customer Service Rep
*Temporary* Customer Service Rep
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Job Description
City/State
Norfolk VAWork Shift
First (Days)Overview:
Sentara is hiring a TEMPORARY Customer Service Representative for the Laboratory Billing Services Department.
*Estimated 46 month temporary assignment.
Minimum Requirements:
*High School Diploma or equivalent
*One year of healthcare experience.
*Experience with medical insurance in a hospital or physicians office setting specifically Laboratory registration and insurance verification preferred
*EPIC EMR experience preferred
*Data entry skills
*Must be available for hire within two weeks
The position is located in Norfolk VA or could be remote work from home is available only in these states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington (state) West Virginia Wisconsin Wyoming
This is a Temp fulltime day shift position MonFri between the hours of 7:00am6:30pm est.
Responsibilities:
Primarily responsible for data entry of Laboratory Requisitions insurance verification and medical record reconciliation.
Provide quality service and customer satisfaction through effective communication and education.
Responsible for all areas of customer service as it pertains to research and resolution of lab orders.
High volume of data entry within computerized EPIC EMR system.
Accountable for accurately and completely obtaining required information in the verification process ensuring the correct patient and procedure requested and diagnosis codes.
Responsible for order entry process communications guest relations medical record maintenance/analysis and various clerical duties within scope of role.
Our success is supported by a familyfriendly culture that encourages community involvement and creates unlimited opportunities for development and growth.
Be a part of an excellent healthcare organization that cares about our People Quality Patient Safety Service and Integrity. Join a team that has a mission to improve health every day and a vision to be the healthcare choice of the communities that we serve!
Keywords: TalrooAllied Health Monster LinkedIn healthcare administrative CSR customer service representative insurance verification claim EPIC lab laboratory patient intake registration order entry excel patient access Hampton Roads Virginia Beach Norfolk Chesapeake Suffolk Elizabeth City Hampton Portsmouth
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30000member workforce. Diversity inclusion and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission to improve health every day this is a tobaccofree environment.
For positions that are available as remote work Sentara Health employs associates in the following states:
Alabama Delaware Florida Georgia Idaho Indiana Kansas Louisiana Maine Maryland Minnesota Nebraska Nevada New Hampshire North Carolina North Dakota Ohio Oklahoma Pennsylvania South Carolina South Dakota Tennessee Texas Utah Virginia Washington West Virginia Wisconsin and Wyoming.
Employment Type
Full-Time
