Sr. Communications Manager, GS Communications and Creative Solutions

Within AWS the Global Services organization touches every stage of a customers cloud lifecycle and simplifies how customers interact with our individual services. The GS Communications and Creative Solutions team (GSCCS) is seeking a highly creative communications professional to support employee communications for the AWS Support and AMS business unit. This critical AWS function accelerates recovery from operational disruptions and provides proactive planning and communications advisory automation and cloud expertise to help customers achieve business outcomes with increased speed and scale in the cloud.

Serving as thought leader subject matter expert and business partner the Sr. Communications Manager is responsible for internal strategic communications and works closely with stakeholders across the team as well as Public Relations (PR) Marketing Sales and Human Resources (HR) to deliver executive communications initiatives for senior leaders. They work backwards from the customer to deliver highimpact messaging across a range of channels and measure success through both quantitative and qualitative data points.

Key job responsibilities
Define and drive executive and internal communications strategy to support business goals while emphasizing impact creativity efficiency and speed.
Build compelling communications that capture attention across a variety of mediums and channels including email digital video graphic and visual communications.
Deliver content for executive speaking presentations and other leadership communications that reach a wide variety of internal and external audiences.
Work closely with our Shared Services team to analyze data assess content and channel effectiveness and determine necessary continuous improvement efforts.
Partner with GSCCS colleagues in GS OrgWide Comms Shared Service and Creative Solutions as well stakeholders teams in Marketing PR Sales and HR to deliver communications for complex business initiatives
Exercise high judgment and a flexible problemsolving approach to deliver results quickly in an ambiguous and evolving environment.


About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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Work/Life Balance We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Experience using data and metrics to drive improvements
Bachelors degree in Communications Marketing or a related field with 5 years of internal communications experience.
Experience owning communications and program strategy end to end delivery and communicating results to senior leadership

Experience driving direction and alignment with large crossfunctional teams and agency partners
Experience developing and executing campaigns across a multitude of timezones and languages
Experience in stakeholder management
Experience in change management communications

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $106400/year in our lowest geographic market up to $185000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.