Property Manager

WHY MIDPEN

At MidPen we build communities that change lives. Since 1970 we have been committed to our mission: to provide safe affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic social and economic backgrounds to live in dignity harmony and mutual respect.

We develop affordable housing provide professional property management for all our communities and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nations leading nonprofit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20000 working families seniors and people with special needs. We take pride in delivering affordable housing solutions and we invite you to join us on a journey toward social economic and racial equity.

ABOUT PROPERTY MANAGEMENT

The Property Management team is responsible for operating and maintaining our beautiful communities but beyond that they are relationship builders and the heart and soul of MidPen. Property Management works closely with our residents our community partners and their fellow MidPenners including close collaboration with our Resident Services team.

BENEFITS AND COMPENSATION

In 2025 MidPen was again certified as an official Great Place to Work and for good reason! In addition we offer a bestinclass benefit package that includes healthcare options (Kaiser or Sutter) dental vision life & disability insurance. We also offer a wide range of voluntary benefits; 403(b) retirement investment opportunity and annual financial literacy and retirement planning options FSA for childcare medical and commuter benefit options Employee Assistance program and pet insurance for our furry feathered and scaled friends. In addition to 14 paid company holidays which include a paid winter holiday break between Christmas and the New Year we offer 4 paid wellness days for employees to disconnect and recharge. As a learning organization we encourage professional development and career advancement and we offer up to $3000 annually ($12000 lifetime maximum) for education assistance with tuition reimbursement and/or loan debt relief that includes qualified family members. And as a familyfriendly company we offer a paid time off parental leave benefit of 12 weeks in a 12month period for new or expecting parents. Check out our benefits snapshot on our careers page.

PAY RANGE

$80000 $100000 Annual Salary Pay based on applicable experience

This position will require travel to properties throughout the East Bay.

POSITION OVERVIEW

This position reports to the Director of Property Operations and has the responsibility of managing a portfolio of multifamily properties achieving strong fiscal performance solid regulatory compliance and strong teamwork. The Property Manager is responsible for Fiscal Management Compliance Facilities Management Risk Management Tenant Management Employee Management Community Outreach as well as Internal and External Partnering.

ESSENTIAL DUTIES

• Collaborates with Asset Management Property Controllers Facilities Management and Human Resources Serve as strategic MidPen liaison with local government agencies
• Achieves financial objectives for portfolio
• Approves expenses monitors accounts receivables individual property cash flow and spending according to company policy
• Monitors incoming rent schedules rent increases and renewals on an ongoing basis
• Develops annual budgets for each property in liaison with Asset Management Accounting and Community Managers
• Submits monthly variance reports on a timely basis
• Manages the property tax for each property timing of reassessments abatement requests and accuracy/completion of annual Welfare Exemption documents
• Completes Replacement Reserve Draws on a quarterly basis according to MidPens policies and procedures
• Maintains timely security deposit reimbursements
• Completes periodic reports to lenders investors and regulatory agencies
• Facilitates and supports completion of annual financial audits and assures completion of all audits
• Ensures strict adherence to compliance requirements for all properties in the portfolio; establishes monitoring and tracking plans accordingly
• Monitors property recertification process for completeness accuracy and timeliness
• Stays current with compliance and regulatory requirements (Fair Housing HUD TCAC COS and ensure that property portfolio and staff comply)
• Ensures completion of annual and interim recertifications are on schedule and property files are maintained
• Achieves satisfactory on MOR TCAC and other regulatory reviews
• Maintains current Certified Occupancy Specialist and Tax Credit Specialist certifications
• Ensures a preventive maintenance plan is established executes and maintains each property in liaison with Facilities
• Remains current on capital project master schedule for property grouping
• Ensures all properties are free of safety hazards and adhere to MidPens policy and guidelines
• Ensures sites follow companys preferred vendor policy
• Ensures all work orders are documented and completed in a timely manner and all vacant units are turned in three to six days
• Ensures all properties meet curb appeal standards and maintains satisfactory performance on grading form
• Ensures each property has an updated map of the location of all utility routings and cut offs including water gas sewer electrical telephone and TV
• Develops and executes a security plan for each property with each Community Manager emergency preparedness safety rules and work principles and authority and accountability
• Adheres to MidPens business ethics identifies and resolves site security issues
• Conducts required monthly safety meetings and documents attendance in accordance with OSHSA and MidPens policies
• Assures Community Managers are reporting incidents and accidents within 24 hours to Human Resources with appropriate documentation
• Assures site staff follows all procedures in the safety manual and goals and objectives are met
• Ensures each property has established executes and continues to monitor a resident retention plan including orientation of new residents to building site policies and procedures
• Ensures tenant complaints are handled diplomatically with timely resolution
• Ensures evictions are processed in compliance with regulatory guidelines court orders and in adherence to MidPen policy guidelines
• Supports Community Manager enforces resident lease and house rules as needed
• Monitors the resident retention rate at each property
• Hires trains and coaches Community Managers to achieve higher performance
• Conducts annual performance review and monitors staff performance; mentors and supports staff career development plans
• Plans organizes leads and directs Community Managers
• Ensures understanding of new policies and procedures information
• Supports MidPens problem solving policy and process for resolving employee issues and works closely with Property Managers Executive Team and Human Resources as needed
• Develops and executes marketing plan in liaison with Development team
• Ensures units are advertised in accordance with approved marketing plan
• Ensures site software is used to enter all relevant transactions in a timely manner and required documentation is obtained and complete certifications
• Ensures waiting list guidelines are adhered to and screen applicants accordingly
• Perform other duties as required

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education knowledge skill and/or ability required.

Education and Experience

• Associate degree and three years of multifamily residential management experience with a Bachelors degree and five or more years of relevant experience or an equivalent combination of education and experience
• Tax Credit Specialist and Certified Occupancy Specialist certification is required
• Must have four (4) or more years of multifamily property management experience and a minimum of two years of affordable housing experience
• Must have at least four years of supervisory experience

Knowledge Skills and Abilities

• Proficient using Microsoft Word Excel Outlook and property management software such as MRI Yardi RealPage or Boston Post
• Knowledge and understanding of basic accounting skills
• Working knowledge of required building maintenance
• Ability to perform business math calculations
• Ability to think strategically and tactically
• Strong employee coaching and mentoring skills
• Excellent written and verbal communication skills
• Read analyze and interpret financial reports and legal documents
• Respond to common inquiries or complaints from regulatory agencies or members of the business community. Effectively present information to management and public groups
• Analyze complex situations while making sound decisions and balancing competing priorities under a deadline
• Take proactive measures to prevent problems from occurring or reemergin
• Possess a strong attention to detail
• Must possess a valid California Drivers License auto insurance and reliable transportation
• Commitment to the Mission and Values of MidPen Services and MidPen Housing

Physical Requirements

• Constantly perform deskbased computer tasks frequently sitting
• Occasionally stand/walk reach/work above shoulders grasp lightly/fine manipulation grasp forcefully use a telephone sort/file paperwork or parts lift/carry/push/pull objects that weigh up to 15 pounds
• Rarely twist/bend/stoop/squat kneel/crawl

Working Conditions

• Ability to travel between properties
• this position will require travel to properties throughout the East Bay

This description reflects managements assignment of essential functions it does not proscribe or restrict the tasks that may be assigned.

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Consistent with its obligations under the law MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.