Senior Social Services Case Manager
Senior Social Services Case Manager
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Job Description
Job Details
Description
JOB VACANCY
SENIOR SOCIAL SERVICES CASE MANAGER
ENTRY LEVEL SALARY:PG11 FULLTIME
OFFICE LOCATIONS: Various Housing Sites in Delaware
OPENING DATE: 05/15/2025 CLOSING DATE: 05/29/2025
Looking for a career with excellent benefits
As part of the DSHA team you will have immediate access to health vision and dental insurance vacation and sick leave paid holidays tuition assistance fitness reimbursement retirement plan and more while working to further DSHAs mission of providing safe affordable housing.
These nonState positions are responsible for case management work advising and assisting residents of subsidized housing to develop or obtain the skills and resources necessary to meet personal social and economic needs. Incumbent in this job functions under the direct supervision of a technical or administrative supervisor. Work involves but is not limited to aiding and advising residents to provide assistance in goal setting; verifying and updating resident status on quarterly basis; providing updated information and referral services to community resources; interaction with other departments and outside resources; ensuring overall compliance with the Moving To Work Program in a cost effective timely and productive manner.
PRINCIPLE ACCOUNTABILITIES
Essential functions are fundamental core and are not intended to be an exhaustive list of all job duties. Since specifications are descriptive and not restrictive incumbents can complete job duties of similar kind not specifically listed here.
- Interviews client family and/or professional sources to determine clients needs for a variety of social services which may include employment job search and basic skills remediation.
- Develops a comprehensive costeffective service plan utilizing inhouse sources referrals contracted providers and/or institutions.
- Conducts ongoing monitoring and assessment of service delivery for optimum quality and efficiency and authorizes and recommends changes and adjustments as needed.
- Maintains comprehensive case records summaries statistical and narrative reports and completes required forms.
- Establishes effective working relationship with clients family community and professional sources.
- Provides direct casework service through individual/group conferences advisingand/or site visits.
- Supplies information and responses to inquiries regarding services for clients family community and government agencies.
MINIMUM QUALIFICATIONS
Applicants must have education training and/or experience demonstrating competence in each of the following areas:
Possession of an associates degree (or higher) in a social science program area such as sociology criminal justice counseling psychology human services or directly related degree.
OR:
- Six months experience in case management which includes assessing planning developing implementing monitoring and evaluating options and services to meet an individuals human service needs and ensuring program compliance.
- Six months experience in making recommendations as part of a clients service plan such as advising or determining eligibility for health or human services/benefits.
- Six months experience in interpreting laws rules regulations standards policies and procedures.
- Six months experience in using an automated information system to enter update modify delete retrieve/inquire and report on data.
- Six months experience in narrative report writing.
- Successful completion of a criminal background screening
BENEFITS
These include up to 15 vacation days and 15 sick day leave accrual up to 13 paid holidays a year liberal retirement benefitsimmediate accessto health short and longterm disability and life insurance plans and voluntary dental vision and various supplemental benefit options.
APPLICATION PROCEDURES
Applications must be completed by theclosing dateon (Click onAbout UsEmployment ClickHere to View All Current OpeningsSelect job Scroll Down & Click Apply Now.) Contact: email:
DSHA IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER.
Asan equal opportunity employer DSHA provides an employment environment that supports and encourages the application of all persons without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Accommodations are available for applicants with disabilities in all phases of the application and employment process. Please call DSHA at 302.739.4263 or 888.363.8808 with any questions or requests. TTY/ ASCII/ VOICE/ VCO users may utilize the Telecommunications Relay Service (TRS) at 800.676.3777.
DIRECT DEPOSIT OF PAY IS A CONDITION OF EMPLOYMENT. FAILURE TO AGREE TO PARTICIPATE IN DIRECT DEPOSIT WILL RESULT IN THE WITHDRAWAL OF OFFER OF EMPLOYMENT. DSHA HAS A LAG PAY SYSTEM.
Required Experience:
Manager
Employment Type
Unclear
