Product Manager
Product Manager
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary
As the Product Manager Core Services you will take ownership of driving the strategy vision and execution of our core services platform. This platform is critical in supporting various business units and ensuring seamless integration across the company. Youll work closely with crossfunctional teams including product designers engineers operations and business stakeholders to deliver solutions that are scalable secure and meet the needs of internal teams and external clients.
In this role you will lead the development of the product roadmap prioritizing features and ensuring that the platform evolves to address both immediate business needs and longterm strategic goals. Your work will directly impact the scalability and efficiency of our platform providing the backbone for multiple business units while fostering innovation and growth.
What Youll Do:
- Define Product Vision & Strategy: Lead the development of the vision strategy and roadmap for the core services platform ensuring alignment with business objectives across multiple units. Collaborate with crossfunctional teams (including Product Designers Engineers Operations and Business Stakeholders) to communicate and execute the platforms goals.
- Own EndtoEnd Product Development: Oversee the entire product development lifecycle from discovery to delivery. Ensure that the core platform meets the needs of internal teams developers and business units with a focus on scalability security and reliability.
- Prioritize Product Features: Evaluate tradeoffs and prioritize initiatives based on data user feedback and business impact. Balance shortterm needs with longterm goals to ensure the platform evolves efficiently.
- Lead CrossFunctional Collaboration: Work closely with engineers designers and other stakeholders to ensure smooth implementation of platform features guiding the team toward successful delivery and fostering alignment across departments.
- Conduct Market & User Research: Lead research efforts to uncover the needs pain points and opportunities of internal clients and developers. Use these insights to inform the product roadmap and enhance the platforms capabilities.
- Drive Innovation: Stay current with emerging technologies and trends fostering a culture of innovation within the platform. Explore new technologies and methodologies to ensure the platform remains cuttingedge and adaptable to evolving business needs.
- Measure Success: Use data analytics and KPIs to track platform performance uptime and scalability. Adjust the strategy and roadmap as needed to improve product outcomes and user satisfaction.
- Ensure Seamless User Experiences: Work closely with designers to ensure that the platforms user experience is seamless and meets the needs of internal clients and developers. Ensure consistency across all touchpoints and that the platform is easy to integrate into various business units.
What Were Looking For:
- Bachelors degree or equivalent work experience.
- 3 years of experience in product management with a focus on platforms microservices or developerfacing products.
- Proven success in delivering platforms or products that serve internal clients or developers understanding their workflows needs and pain points.
- Strong collaboration skills with experience managing crossfunctional teams and coordinating efforts across different business units.
- Highly analytical and datadriven with experience using tools like Mixpanel Amplitude etc. to inform decisions and optimize platform outcomes.
- Solid understanding of microservice architecture cloud technologies (e.g. AWS Kubernetes serverless) and APIfirst design.
- Experience with cloud platforms and an understanding of enterpriselevel infrastructure and multitenant systems is highly desirable.
- Excellent communication skills with the ability to articulate technical concepts to both technical and nontechnical stakeholders.
- Strong problemsolving skills with the ability to balance shortterm needs with longterm strategic goals in a fastpaced environment.
Certificates Licenses Registrations
None
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Occasionally required to stand; walk; use hands to finger handle or touch objects or controls;
and talk or hear
What We Offer
- Great Place to Work Certified: Join a team recognized for an environment of innovation and growth.
- Collaborative & Inclusive Culture: Work alongside smart passionate peers who value ownership and continuous learning.
- Modern Work Environment: Enjoy a stateoftheart office in Raleighs North Hills combined with a hybrid work model that balances teamwork and flexibility.
- Competitive Compensation & Benefits: Comprehensive healthcare 6% 401k matching generous PTO (including floating holidays) and One Pass for fitness subscriptions.
- Community & Giving: Benefit from 50% charitable gift matching and paid volunteer time to support nonprofit causes.
At Jewelers Mutual were empowering the jewelry industry with technology and building the future of our business. If youre ready to take on a meaningful challenge and contribute to a growing team in a fastpaced environment wed love to hear from you.
Required Experience:
IC
Employment Type
Full-Time
