drjobs Bistro Supervisor

Bistro Supervisor

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1 Vacancy
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Job Location drjobs

Lebanon, PA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Position Summary

The Bistro Supervisor is responsible for overseeing the service in the Food & Beverage Department. He/she is also responsible for assisting the manager with training motivating and coaching the staff and monitoring expenses and controlling labor costs.

Essential Functions

  • Must adhere to the companys Service culture 4 Keys to creating guests for life.
  • Must participate in all required meetings and trainings.
  • Maintain high standards of personal appearance and grooming which includes wearing the proper uniform/business attire and nametag.
  • Spearhead the service in the F&B departmet and ensure compliance with the policies and procedures.
  • Train new associates as needed.
  • Ensure work areas are properly stocked and prepare requisitions as needed.
  • Ensure work areas are neat and clean.
  • Ensure quality control of all menus with regards to cleanliness and appearance.
  • Ensure that tables outside are cleared promptly.
  • Ensure proper and timely service to the guests.
  • Monitor food quality.
  • Ensure communication with oncoming shift.
  • Handling guest complaints or special requests communicate to management when necessary.
  • Monitor service and promote up selling.
  • Knowledge of state liquor and food service laws.
  • Ensure overall guest satisfaction.
  • Abide by all resort policies and safety rules.
  • Perform other duties as requested by management.

Skills and Abilities

  • Understand the mission vision and goals of the hotel.
  • Must be able to prioritize and work efficiently with limited supervision.
  • Must be detail oriented and able to multitask efficiently.
  • Must be able to speak and understand and communicate the primary language(s) used in the workplace.
  • Must possess excellent communication follow up and organizational skills.
  • Must have the ability to push pull bend squat and lift on a regular basis.
  • Safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
  • Must be able to perform job functions with attention to detail speed and accuracy; prioritize organize and followup.
  • Be a clear thinker remain calm and resolving problems using good judgment.
  • Follow directions thoroughly; understand a guests service needs; work cohesively with coworkers as part of a team.

Job Qualifications/Requirements

Education: High School diploma or GED equivalence required.

Experience: Previous supervisory role in a caf is preferred.

Additional: Will be required to work flexible scheduled shifts based on business needs; Scheduling includes holidays nights and weekends depending on hotel events and functions

Physical Requirements

The minimum physical requirements for this position include but are not limited to:

  • Must be able to lift and/or carry up to 40 pounds frequently to assist guests
  • Ability to stand for extended periods of time
  • Ability to hear understand and communicate orally and in writing to communicate with staff vendors and guests a normal inperson and phone conversation
  • Ability to bend and twist push and pull stoop and kneel
  • Ascend and descend a ladder

Reasonable Accommodation Statement

To perform this job successfully an individual must be able to perform each essential function satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Disclaimer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability please contact:

Peregrine Hospitality is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free workplace.


Required Experience:

Manager

Employment Type

Full-Time

Company Industry

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