Lead Sportsbook Supervisor-Planet Hollywood
Lead Sportsbook Supervisor-Planet Hollywood
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
CAESARS SPORTSBOOK. Americas leading sports book provider has an immediate opening for a Lead Sportsbook Supervisor in Las Vegas NV. Reporting to the District Manager you will be the face of our sportsbook operations.
What You Will Do:
- Effectively assist and manage the daytoday activities and business levels of the sports book: scheduling training and mentoring staff and fostering an environment focused on high performance compliance and excellent Guest service
- Act as an ambassador for the property to help promote sports wagering via our kiosks and mobile platforms
- Manage all aspects of our sports betting equipment
- Demonstrate leadership and ensure operational effectiveness
- Ensure all Guests (whether regular or infrequent) are made to feel welcome by all team members always
- Ensure betting control guidelines are adhered to within the sports book
- Foster an environment focused on Guest service and compliance
- AML Monitoring and Compliance
- Develop skills and knowledge of the sports book team
- Establish and maintain effective and professional working relationships with internal and external contacts
- Promote a positive image for Caesars Sportsbook within the industry and community
- Complete exception reports issued by audit
- Review investigate and respond to variances.
- Enforce all company policies and procedures
- Collaborate with Sportsbook Manager or above on coaching Team Members when not meeting company expectations
- Address Guest complaints escalate to Manager or above
- Additional duties as assigned
- Multi property position Flexible schedule to include nights weekends and holidays
- Shift varies
What You Will Need:
- 21 years of age or older
- Successfully pass a background check
- Able to obtain a gaming license from the Nevada Gaming Control Board and other jurisdictions where deemed necessary
- Must be able to work independently with minimal supervision
- Must be confident in ones ability to assess situations and make informed decisions
- Good interpersonal communication skills
- Ability to manage relationships
- Strong problemsolving skills
- Ability to manage a diverse range of activities and effectively prioritize responsibilities
Physical Requirements:
- Must be able to stand for extended periods of time.
- Must be able to lift pull or push 25 lbs.
- Must be able write for extended periods of time.
- Must be able to twist bend or reach with no significant boundaries.
- This position may be exposed to a smokefilled environment
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified
Required Experience:
Manager
Employment Type
Full-Time
