IT Intern
IT Intern
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
This exciting role as a Parttime PC Support Analyst will provide support for desktop/laptop computers and peripherals which includes installing diagnosing repairing maintaining and upgrading all hardware and equipment while ensuring optimal performance in a production environment. Additionally will troubleshoot reported problems in a timely and accurate manner and provide end user training/assistance when required.
This position will be located at Rheem in Fort Smith. This position requires 1532 hours per week flexible schedule during the standard business hours of MondayFriday 8:00am5:00pm. This internship is NOT summeronly and requires someone that is able to work Summer 2025 and at minimum through the Fall 2025 season as an intern/coop.
Responsibilities
- Install configure and set up new computer hardware including printers.
- Install configure and upgrade software.
- Support the IT team in maintaining hardware software and other systems.
- Move computers and peripherals from one office location to another and assist in data migration duties.
- Provide connectivity of PC hardware to the LAN (local area network) and Wireless
- Troubleshoot routine software and PC hardware problems perform minor repairs and coordinate servicing needs.
- Lift and carry moderately heavy equipment for installations and moves.
- Maintain familiarity with technical standards policies and procedures and ensure adherence.
- Update and create process documentation.
- Work after hours as necessary to minimize business interruptions (system outages troubleshooting system upgrades etc.) and provide nonbusiness hour support (both remote and onsite).
Qualifications
- Currently enrolled for Bachelors Degree in IT or related field.
- Strong customer service attitude.
- Strong written and verbal communications skills.
- Excellent problemsolving skills.
- Ability to work independently and with little supervision.
- Ability to multitask.
- Working knowledge of computer hardware Microsoft Windows and Microsoft applications
Preferred Qualifications:
- 6 months experience as Associate Network Administrator Help Desk Administrator or other position of equal or lower job grade in an IT Department.
- Skills with Microsoft Office (Outlook Word Excel PowerPoint Teams).
- Basic networking knowledge Network Interface Cards Ethernet WiFi
Required Experience:
Intern
Employment Type
Part-Time
