Director of Global Supply Chain
Director of Global Supply Chain
Posted on :
17-05-2025
Employer Active
1 Vacancy
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Job Description
WHO WE ARE
If you ask us were the perfect mix of athletes entrepreneurs engineers and creatives. Our diverse backgrounds and shared values are what help make Hydrow great. Our mission is not just to create an amazing fitness experience but a beautiful human experience one thats honest inclusive and positive.. Hydrow is the Live Outdoor Reality (LOR) rowing machine that delivers onwater experiences at home with workouts led by worldclass athletes. At Hydrow youll have the chance to shape a company that is disrupting the fitness industry while creating engaging content unmatched in the marketplace today. Sound exciting Thats because it is!
JOB OVERVIEW
Hydrow is seeking an experienced handson and strategically minded leader to oversee our global Operations and Supply Chain functions. This newly created position combines leadership of our logistics and fulfillment teams with our international supply chain and manufacturing operations. Reporting to the Chief Production Officer the Director will be responsible for managing domestic and international thirdparty logistics vendor relationships inventory planning international freight production forecasting and process optimization across all supply chain touchpoints.
This leader will collaborate closely with internal teams (Product Sales Marketing Finance Retail Quality Field Service Member Service) and external partners (contract manufacturers forwarders warehouses retailers transportation providers) to ensure efficient fulfillment and delivery of Hydrow products and accessories across North America and abroad.
Supply Chain & Manufacturing Operations
- Lead endtoend international supply chain management including forecasting PO issuance production planning consigned parts oversight and international freight and customs.
- Collaborate with contract manufacturers (primarily in Asia) to align production schedules with sales forecasts and inventory needs.
- Partner with the Chief Product Officer and Quality teams to resolve manufacturing challenges and optimize schedules.
- Maintain accuracy of invoices and track goodsintransit and inventory levels using NetSuite and related tools.
Logistics & Distribution
- Oversee North American delivery operations and thirdparty logistics (3PL) partners to ensure efficient ontime fulfillment of Hydrow products.
- Expand and enhance delivery capabilities including freight smallpackage largeparcel and VIP operations.
- Manage fulfillment and freight logistics for D2C B2B and retail partners including scheduling fulfillment accuracy cost control issue resolution chargeback mitigation and returns.
- Manage fulfillment and freight logistics for D2C B2B and retail partners including scheduling fulfillment accuracy cost control issue resolution chargeback mitigation and returns.
Freight & Customs
- Manage international freight forwarding partnerships; evaluate and select freight providers through formal RFQ processes.
- Lead customs compliance initiatives including classification duty drawback and reconciliation programs (especially for Canada).
- Work with overseas vendors on shipping invoicing customs and packaging requirements.
CrossFunctional Collaboration & Strategic Planning
- Collaborate with Finance Sales and Marketing to support forecasting demand planning and financial reporting.
- Provide monthly inventory and production reconciliation and analyses for the accounting and finance team.
- Partner with member service and field service teams on issue resolution and order escalation.
Team Leadership & Process Improvement
- Develop and implement operational policies procedures and scalable processes to support Hydrows growth.
- Supervise current staff and grow the team as the business expands.
- Lead crossfunctional initiatives to improve cost efficiency delivery velocity and customer experience.
- Support ad hoc projects including international warehouse/distribution initiatives.
Required Qualifications
- Bachelors Degree in Business Supply Chain Logistics or a related field.
- 10 years of operations and international supply chain experience ideally with Asian manufacturing partners.
- Proven track record in logistics vendor management and freight operations.
- Experience in ocean and air freight scheduling and customs management.
- Strong project management organizational and analytical skills.
- Proficiency in NetSuite Microsoft Office Google Docs/Sheets; experience with DOMO a plus.
- Demonstrated leadership communication and crossfunctional collaboration skills.
- Willingness to travel internationally (up to 20%) and participate in offhour meetings with global partners.
Preferred Qualifications
- Experience in a startup or highgrowth environment.
- High end merchandise largeparcel white glove delivery with assembly and system integration experience.
- Experience with financial forecasting cash flow analysis and operational reporting.
Ideal Candidate Attributes
- Strategic thinker who can balance vision with tactical execution.
- Internally motivated and comfortable navigating ambiguity.
- Internally motivated and comfortable navigating ambiguity.
- Willing to roll up sleeves and jump into diverse challenges beyond the job scope.
- Collaborative adaptable and focused on continuous improvement.
We are not working with external recruiters for this role. Please do not contact us if you are not a direct applicant for this role.
HOW WE WORK
Authentic and Inclusive: We embrace each and every one of our differences and celebrate our diversity. We commit to fostering a space where everyone belongs and is heard.
Nimble with Purpose: We are a fleet of speedy boats instead of a barge. As pathfinders of positive change we adapt our focus with ease when our purpose points us in a new direction
Resilient Teammates: We support our Hydrow teammates and members through challenges: technical personal or unexpected waves. We overcome the present obstacle and persevere together.
Hydrow is a community of innovators risktakers and trailblazers who celebrate individual differences and recognize that unique perspectives make us stronger smarter and more successful. Hydrow actively seeks applicants who can bring a variety of experiences perspectives and backgrounds to the team. Hydrow provides equal employment opportunities to all employees and applicants for employment without regard to race color ancestry national origin gender sex pregnancy pregnancyrelated condition sexual orientation marital status religion age disability qualified handicap gender identity results of genetic testing military status veteran status or any other characteristic protected by applicable law.
Our team values diversity in experience and backgroundswe do our best work when we create space for different voices and perspectives. Whatever unique experiences or skill sets you bring we look forward to learning from each other.
BENEFITS AND PERKS (Full Time Permanent Hydrownauts)
Medical Dental and Vision Insurance Premiums 100% Paid For By Hydrow
Unlimited PTO Policy
$150/week Reimbursable for Childcare
401k
Free Membership to the Hydrow App and access to a free Hydrow
MORE!
By submitting your application you agree that Hydrow may collect your personal data for recruiting global organization planning and related purposes. HydrowsPrivacy Noticeexplains what personal information we may process where we may process your personal information our purposes for processing your personal information and the rights you can exercise over Hydrows use of your personal information.
Hydrow is an EVerify employer. EVerify is an Internetbased system that compares information entered by an employer from an employees Form I9 to records available from the U.S. Department of Homeland Security and the Social Security Administration to confirm employment eligibility.
Required Experience:
Exec
Employment Type
Full-Time
Department / Functional Area
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