Patient Access Advocate - Days/Weekend Rotation
Patient Access Advocate - Days/Weekend Rotation
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Overview
Responsibilities
Assists new employees with registration workflows. Follows established protocols for collecting and posting copays payment processing and review of records for bad debt. Adheres to No Surprise Act.
Responsible for maintaining accurate cash drawer and preparing daily deposits and following practice close processes.
Follows practice scheduling guidelines for single or multiple clinics and return referral and testing appointments Assists new employees with appointment scheduling.
Follows office procedures for incoming calls messages voice mail and email and coordinate follow up where needed.
Manages referrals and obtains precertification as needed and notifies precert coordinator for follow up.
Creates a positive guest experience through adherence to Steps of Service protocols. Deescalates situations when necessary.
Trains new employees on general clerical support; paperwork medical records faxes scans filing typing etc.
Ensures new patient information is delivered in a timely manner. Mails new patient packets and contact new patients the day before their scheduled appointment. Adheres to no show policy send letters and document no shows in a timely manner.
Performs other duties as assigned
Qualifications
Preferred: Graduate of a certified medical office training course
Employment Type
Full-Time
