Solutions Engineer
Solutions Engineer
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$ 145700 - 218500
1 Vacancy
Job Description
Why PlayStation
PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment a whollyowned subsidiary of Sony Group Corporation.
The Technical Operations team is responsible for the infrastructure and tools used throughout the organisation to deliver amazing customer experiences. We are seeking a Solutions Engineer to bridge the gap between our platform teams and our internal customers ensuring seamless integration with SIEs Kubernetes based platform and infrastructure that includes a global network and data centre infrastructure.
This new role is ideal for a technical expert passionate about cloudnative technologies onpremises infrastructure and public cloud services and will play a key role in the development of processes and tools used to support seamless customer engagement streamline service delivery and empower innovative solutions.
Responsibilities
- Serve as a technical liaison between platform architecture network architecture platform engineering and internal customers (product development teams) to deliver tailored infrastructure solutions.
- Assist customers in integrating with SIEs Kubernetes platform ensuring best practices and operational excellence including coordination of Proof of Concept and Test environments.
- Provide guidance on onpremise and public cloud infrastructure including bestfit solutions for scalability security and reliability.
- Work closely with Cloud Native Computing Foundation (CNCF) technologies leveraging Kubernetes and other cloudnative tools.
- Collaborate with internal teams to improve platform capabilities and optimize integration processes based on customer feedback.
- Develop and maintain technical documentation best practices and training materials for customers and internal teams.
- Support troubleshooting efforts and work proactively to resolve integration challenges.
- Advocate for customer needs driving continuous improvements to SIEs platform infrastructure.
Qualifications
- 5 years of experience in solutions engineering infrastructure engineering or a related field.
- Deep understanding of Kubernetes and cloudnative architectures.
- Handson experience with Cloud Native Computing Foundation (CNCF) technologies.
- Strong knowledge of both onpremise compute and virtualisation platforms and leading public cloud service providers (AWS GCP Azure etc.).
- Experience with automation CI/CD pipelines and Infrastructure as Code (IaC) and related tools such as GitHub and GitHub Actions.
- Strong problemsolving skills and experience in supporting real customers in a production support environment.
- Excellent communication skills with the ability to translate technical concepts for a variety of audiences.
- Passion for customer success and delivering highquality solutions.
Preferred Qualifications
- Experience working in the gaming or entertainment industry.
- Experience with large content provider or service provider networking
- Contributions to CNCF projects or opensource communities.
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Please refer to ourCandidate Privacy Noticefor more information about how we process your personal information and your data protection rights.
At SIE we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on jobrelated factors which may include knowledge skills experience and location.
In addition this role is eligible for SIEs toptier benefits package that includes medical dental vision matching 401(k) paid time off wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Clickhere to learn more.
The estimated base pay range for this role is listed below.
$145700 $218500 USD
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Employment Type
Full Time
