drjobs (Auraria) Parking and Transportation Specialist

(Auraria) Parking and Transportation Specialist

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1 Vacancy
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Job Location drjobs

Denver, CO - USA

Monthly Salary drjobs

USD 3261 - 3261

Vacancy

1 Vacancy

Job Description

Department Information


Who we are:
Welcome to theAurariaCampus located in the Platte River Valley in downtown Denver. The Auraria Campus is the service provider for 38000 students and approximately 5000 faculty and staff working at and attending the Community College of Denver Metropolitan State University of Denver and the University of Colorado Denver. Learn more about us through this link: The Auraria Campus

Auraria employees enjoy an excellent benefits package which includes paid vacation holidays and sick leave multiple medical dental and vision options discounted RTD EcoPass BenefitHub and outstanding retirement plan. Learn more through this link:
NonClassified Benefits Package.

So if youre interested in a great job working alongside great people this may be the opportunity for which youve been waiting for.


Description of Job

Job Summary:As a Parking and Transportation Specialist this position performs services essential to parking management customer transport (pickup and delivery) parking rules and policy enforcement field motorist assistance customer service vehicle traffic control and other duties necessary in support of the Parking and Transportations overall mission. Maintains vehicle and daily equipment checked out to employees completes daily log information for equipment.Essential Job Functions:Customer Transport:

Parking Enforcement:
  • Using License Plate Recognition (LPR) equipment this position is tasked with reviewing vehicles parked on campus for compliance of Auraria Campus Parking and Transportation Services regulations and policies.
  • Enter and retrieve information pertaining to vehicle registration identification scofflaw and parking credential status using handheld invehicle or inoffice computers.
  • Patrol an assigned area by vehicle or on foot to ensure compliance with Auraria Campus Parking and Transportation Services regulations and policies.
  • When vehicles are not compliant with established Auraria Campus Parking and Transportation Services regulations and policies this position will issue applicable warnings citations vehicle immobilization and vehicle tows to violators.
Customer Service:
  • Provide frontline support to customers using pay stations assisting with payment processing and troubleshooting issues. Address customer inquiries and concerns related to parking payments with professionalism and accuracy.
  • Offer vehicle assistance services including support with tire change tools jump starts and other nonmechanical issues.
  • Maintaining positive customer service and professionalism while transporting customers within the Campus Accessibility Shuttle.
  • Manage highstress and emotionally charged situations with calmness and professionalism using deescalation techniques when necessary.
  • Maintain a customerfocused approach ensuring a positive experience even during difficult interactions.
Vehicle and Equipment Serviceability:
  • Conduct routine checks on vehicle systems and equipmentincluding lights brakes horns and windshield wipersto ensure safe and proper operation.
  • Perform basic vehicle maintenance tasks such as inflating tires to proper pressure levels and refueling or topping off essential fluids like oil.
  • Clean and maintain fleet vehicles by vacuuming interiors and washing and polishing exteriors to uphold department standards.
  • Maintain all assigned equipment and supplies including handheld citation devices mobile printers radios citation books rain gear tiremarking chalk cones signing and vehicle boots ensuring they are in working condition.
  • Promptly report any vehicle malfunctions or issues to the dispatcher supervisor or fulltime coordinator to ensure timely resolution and minimal downtime.
  • Maintain daily or vehicle specific logs for equipment recording of pertinent information regularly.

Minimum Qualifications Substitutions Conditions of Employment & Appeal Rights

Minimum Qualifications:

Preferred Qualifications:
  • Microsoft Teams experience.
Conditions of Employment:
  • Must maintain a valid unencumbered drivers license.
  • Please note that if offered employment candidates will be required to furnish a copy of the motor vehicle report (MVR)as part of the background check process.
  • Must be able to work outdoors during varied duties weather and seasons.

Supplemental Information

Colorado Partnership for Quality Jobs and Services Act information

After careful review of this position and the duties that it performs it has been designated in accordance with the Colorado Partnership for Quality Jobs and Services Act as a Not Covered position it does not fall in the category of employees that are eligible for representation by COWINS also known as the union. To learn more about this designation please visit this link:


Applicant Checklist & Minimum Qualifications

Email Address
All correspondence regarding your status in the selection/examination process will be conducted by email.

Minimum Qualifications
Your application as submitted is used to determine if you meet Minimum Qualifications. Please read the Minimum Qualifications and ensure that information in your application draw correlations to the Minimum Qualifications. Human Resources Analysts will not infer that you meet the Minimum Qualifications if information isnt detailed in your application.

*Years of experience will be expressed in terms of fulltime equivalent service with fulltime workload equal to one (1) FullTime Equivalent (FTE) year. No more than 1.00 FTE year may be credited in any twelve (12) month period. Positions working 40 hours or less per week will be prorated (30 hrs/wk0.75 FTE9 mos credit; 20 hrs/wk0.5 FTE6 mos credit; 10 hrs/wk0.25 FTE3 mos credit.)*

Commitment to Equity Diversity and Inclusion
The State of Colorado believes that equity diversity and inclusion drive our success and we encourage candidates from all identities backgrounds and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore in all aspects of the employment process we provide employment opportunities to all qualified applicants without regard to race color religion sex disability age sexual orientation gender identity or expression pregnancy medical condition related to pregnancy creed ancestry national origin marital status genetic information or military status (with preference given to military veterans) or any other protected status in accordance with applicable law.

Auraria Higher Education Center (AHEC) is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to Nicole Yanez at


Required Experience:

Unclear Seniority

Employment Type

Full-Time

About Company

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