Shop Supervisor-Machine Division
Shop Supervisor-Machine Division
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Job Description
Job Description:
This position is primarily responsible for meeting production goals related to servicing heavy construction equipment monitoring shop repair and services. Other responsibilities include a review of all flat rates in a timely and accurate manner; communication on a daily basis with the Manager about schedule and job/turn around time and schedule workload between departments and salespeople.
The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrated alignment with the companys mission and core business values; 2)Collaboration with key internal/external resources and 3) Ongoing selfdevelopment.
- Provide accurate and timely daily updates on production and manpower available to the Manager in order to provide customer satisfaction and scheduling of new work.
- Establish and mutually agree upon and communicate job expectations to internal and external customers to ensure customer satisfaction according to our mission and core business values.
- Review all flat rate quotes and projects to ensure a fair return on our company investment and provide a fair value to our customers.
- Establish; monitor and evaluate quality control standards for all jobs. (Develop a standard of performance for all shop employees.)
- Provide the Manager with service and SIMS reports ensuring work order accuracy and proper information for warranty claims.
- Provide the Manager with machinery and tooling requests for capital budget consideration. This information must include pricing and availability.
Qualifications:
A qualified candidate must have the following skills or abilities:
- Minimum 5 years of shop repair and troubleshootingexperience.
- Previous supervisory or leadership experience highly desired.
- High School diploma or GED preferred
- Must be proficient with computers. (Excel Word Outlook)
- Must bea wellorganized thoughtful and selfmotivated person with good people skills.
- Must have a steady employment history.
- Exceptional customer service skills.
- Must be able to interact well with customers and fellow employees.
Must have valid drivers license.
- Must be able to obtain a forklift license within 30 days of employment.
Ability to frequently reach bend walk etc.
Able to stand for extended periods of time.
Excellent attention to detail and accuracy required.
- Must be capable of working in a fastpaced be highly organized and excellent attention to detail.
- Must have excellent attendance and work performance.
- Must be selfmotivated with a high commitment to completing tasks in a timely manner.
We also provide excellent benefits such as medical dental vision 401K planlife insurance vacation and holiday pay.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
- HOLT CAT (and related entities) is an Equal Opportunity and Affirmative Action employer. It is our practice to provide equal employment and advancement opportunities to all individuals. All employment decisions at HOLT CAT and related entities will be made on merit qualifications and abilities.
- It is the policy and commitment of HOLT CAT and related entities to ensure equal opportunity is provided in all employment opportunities and practices regardless of race color religion age marital status sex sexual orientation gender identity genetic information national origin veteran status disability or any other characteristic protected by law. Please view Equal Employment Opportunity Posters provided by OFCCP on our website.
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities duties and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities as needed.
Required Experience:
Manager
Employment Type
Full-Time
