Residential Landscaping Account Manager
Residential Landscaping Account Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Work With the Best
Green Acres in Belvidere IL is dedicated to enhancing the beauty and health of outdoor spaces through expert lawn care property maintenance and seasonal cleanups. We specialize in creating lush vibrant lawns and wellmanicured landscapes that make properties stand out. From mowing and trimming to planting landscape beautification and water feature maintenance our team is committed to delivering topquality service that transforms outdoor spaces into beautiful functional retreats. Join our family of landscape and maintenance professionals and work with the very bestbuilding gorgeous wellmaintained properties that leave a lasting impression.
Job Overview
Green Acres Lawn & Landscape is seeking a Landscape Account Manager to join our team. You will serve as the primary point of contact for our clients managing their landscape maintenance lawn care seasonal cleanups and water feature or pond care from initial sale through ongoing service. Your goal is to provide exceptional customer service upsell additional landscape or pond services and help us grow our reputation as Belvideres premier outdoor living company.
Responsibilities and Duties
- Manage client relationships as the primary point of contact ensuring outstanding service and satisfaction.
- Oversee weekly landscape maintenance lawn care seasonal cleanups and pond services making sure quality standards are met.
- Communicate regularly with clients about their needs recommend additional services and involve them in decisionmaking.
- Prepare proposals contracts and schedule work to ensure timely delivery of services.
- Coordinate with crew leaders and team members to ensure client requests and specifications are fulfilled accurately.
- Track service history client interactions and billing processes to maintain accurate records.
- Participate in weekly team meetings and maintain a high standard of service and professionalism.
Nonessential Duties and Responsibilities
- Assist in on boarding and training new team members.
- Share customer feedback and insights to help improve our landscape lawn care and pond services.
- Support colleagues by helping complete their tasks as needed.
- Recommend process improvements to enhance client satisfaction and operational efficiency.
- Perform other duties as assigned.
Job Requirements
- 2 years of experience in landscape management outdoor maintenance or client relations.
- Knowledge of pond maintenance and or landscape design is a plus.
- Strong understanding of landscape terminology plant materials and installation techniques.
- Ability to work well in a team environment and independently accepting and providing constructive feedback.
- Flexibility to adapt duties based on seasonal workload and client needs.
- Ability to stay proactive and minimize nonproductive time especially during slower periods.
Nice to Have
- Horticultural experience.
- Experience with design or landscape planning software (e.g. AutoCAD SketchUp).
- Strong interpersonal skills and the ability to build lasting client relationships.
To learn more about Green Acres Lawn Care click here: are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race color sex religion sexual orientation national origin disability genetic information pregnancy or any other protected characteristic as outlined by federal state or local laws.
Required Experience:
Manager
Employment Type
Full-Time
