Account Manager

We are on the lookout for an Account Manager to join our growing team!

Who are we

Lofty is a leading SaaS platform transforming how residential real estate agents teams and brokerages manage their businesses. We empower clients to succeed by providing innovative tools that enhance lead generation streamline workflows and optimize growth opportunities. We are seeking a dynamic Account Manager to focus on expanding existing customer accounts. This role is crucial in driving revenue growth by identifying upsell opportunities and introducing new products to our current client base. If you thrive in a collaborative environment and excel at consultative selling we invite you to join our highperforming sales team.

Whats the job

• Conduct engaging product demonstrations for addon modules and lead generation tools to existing clients.
• Strategize with sales teams and leadership to present and close upsell opportunities with highly qualified customers.
• Leverage social selling cold calling and other prospecting techniques to schedule demos and expand your pipeline.
• Manage and grow a pipeline of upsell opportunities using Loftys CRM and other proprietary tools.
• Provide exceptional customer service by addressing basic client inquiries and potential cancellations routing them to appropriate internal resources.

Whats the work location

Youll be based out of our stunning lightfilled headquarters in the Warehouse District of Downtown Phoenixa 17000squarefoot space designed for collaboration creativity and connection. During onboarding and training youll work inoffice five days a week to build momentum meet your teammates and ramp up with handson support. Once key KPIs and performance metrics are met youll transition to a hybrid schedule of three inoffice days per weekgiving you the flexibility to balance focused work and inperson collaboration.

What are we looking for

• 35 years of experience in a quotadriven sales environment.
• 12 years of experience working with CRM platforms like Salesforce or HubSpot.
• 12 years of experience using screensharing tools such as Zoom or Microsoft Teams.
• Demonstrated success in prospecting and closing new opportunities.
• Excellent communication skills with the ability to simplify complex technology for clients.
• Strong organizational skills time management and attention to detail.
• Creative problemsolver who thrives in a fastpaced and evolving environment.
• Collaborative and teamoriented with a willingness to share strategies and learn from peers.
• Selfmotivated with a strong sense of accountability and ownership over individual performance.
• Proven experience exceeding goals and operating in metricsdriven environments.

Anything else Absolutely! Benefits and Perks:

This is a place where every day we are inspired by our teammates encouraging each other to be our best. The environment is friendly and supportive! And we feel its important to reward our team with competitive pay and benefits. Here are some of the highlights:

• Health Insurance: FREE medical coverage for employees for one of our plan options! And the ability to add dependents or choose an alternative plan and still receive a credit to keep costs down.
• Paid Time Off: Work hard play hard! In addition to 10 holidays we offer paid time off so that you can achieve a healthy worklife balance.
• Paternity Leave: We support our team members as they grow their families! Once you qualify for FMLA you are eligible to receive up to 6 weeks of paid paternity time to bond with a new child.
• Employee Assistance Program: We are proud to offer free access to SupportLinc a global platform that provides ondemand care as you navigate personal or professional challenges. This confidential and compassionate support system is available to you and your family members anytime you need help.
• Team Building: We may work across time zones and countries but were still united. We host a monthly schedule of virtual team activities town halls open Q&A sessions and other special eventsso many fun ways for us to connect and support one another.
• Growth Opportunities: When our people growwe grow! We offer leadership training development journeys for core teams and coaching/mentoring opportunities. Constant growth and development are inherent in our culture.
• Tools To Do The Job: We ensure you are hooked up with the tools equipment and systems you need. We begin the process prior to your start date so you are ready to rock n roll on your first day.
• What Else We provide a 401(k) company match and 100% companypaid life/AD&D insurance/shortterm disability. Our ultimate goal is to support you and your overall wellness.

Join our growing team and lets have fun building this business together!