Administrative Associate

• Life Insurance
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

• Work for an employer who demands and rewards excellence AND cares about YOU!
• Collaborative supportive work environment with career development opportunities
• Our mission is to deliver Honest Reasonable & Reliable service in every interaction
• Paid time off: 2 weeks in your first year increasing to 3 weeks after that. Your birthday is a paid holiday.
• Health benefits (medical dental vision). We cover a substantial portion of your premium.
• Paid life insurance included.
• Optional group plans available for shortterm/longterm disability and additional policies (legal hospital critical illness & accident).
• 401k enrollment with a 4% employer match.
• Competitive pay starting at $24 $26 per hour based on experience.
  
  

• Owning the Details Are you the kind of person who catches errors others miss Can you juggle multiple deadlines without letting anything slip
• Driving Accountability When somethings off do you dig until you get to the root Are you tenacious in making sure things get done and done right
• Thriving in a Dynamic Environment Can you pivot when needed Youll occasionally jump into our Customer Care role which means you must be willing to learn new systems and pitch in on the phones when the team needs support.

• Assist with a variety of office tasks that support smooth daily operations
• Support other departments with special projects or administrative followup as assigned

• Monitor open jobs to ensure progress and timely completion
• Follow up on jobs needing parts by sending estimates and updates to customers sameday
• Investigate inactive tickets to determine status and next steps ensuring no job falls through the cracks

• Reconcile daily customer payments and invoices to match work performed
• Reconcile part vendor statements to ensure accuracy

• Bill invoices to AR accounts and clients
• Submit and track warranty claims with manufacturers
• Review aging reports and follow up to ensure timely payments are received

• Provide exceptional toptier service to every customerno shortcuts
• Handle complaints resolve issues and leave customers feeling heard and valued
• Schedule and dispatch service calls with precision and efficiency.
• Work across departments to ensure customer concerns are fully resolved

• Strong computer and typing skills; proficiency in Microsoft Excel and other Microsoft Office tools
• Sharp attention to detail and a knack for spotting inconsistencies
• High levels of discernment tenacity and personal accountability
• Excellent written and verbal communication skills
• Organized and adaptable with the ability to prioritize multiple deadlines
• Availability to work inperson Monday Friday 8:00 AM 4:00 PM

As an appliance repair technician youll work with anything from dishwashers to microwaves to dryers. In other words youll need to be fairly knowledgeable about large appliances portable appliances mechanical work as well as electrical work.

Youll deal with more than just appliances though as a repair technician youll have to deal with people too.

Appliance repair technicians must also have skills in high mechanical aptitude have impeccable written and verbal communication skills work adeptly with repair tools be okay with lifting heavy machinery and of course be incredibly skilled in troubleshooting problems.

Are you prepared to start your journey toward becoming an appliance technician

If so look through our open positions using the filters above!

This business is independently owned and operated. Your application will go directly to the independent business and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location and not to the United Appliance Servicers Association.