Sales Administrator

Who Are We

FDH Aero is a trusted global supply chain solutions partner for aerospace and defense companies helping to shape the industry by simplifying the supply chain. With over 60 years serving as a leading independent industry partner FDH specializes in hardware electrical consumables and expendables licensed products and valueadded services for global OEM and aftermarket customers. FDH is headquartered in Commerce California and has operations across the Americas EMEA and APAC. FDH Aero named a Best Places to Work in Aviation in 2024 has locations in 14 countries across the globe with more than 1500 bestinindustry employees and over 650000 square feet of inventory space.

FDH is headquartered in Commerce California and has operations across the Americas EMEA and APAC. FDH Aero named a Best Places to Work in Aviation in 2024 has locations in 14 countries across the globe with more than 1500 bestinindustry employees and over 650000 square feet of inventory space.

Why Work Here

At FDH Aero we understand that the strength of our brand comes from our people.

We invest in driven diverse and experienced professionals who are naturally curious courageous and motivated towards action. We value tempering confidence with humility and a mission that always starts with servicefirst.

Our values guide everything we do:

We Are Service First We act with agility and intelligence to solve our partners most pressing needs. We safeguard our trusted relationships by communicating with clarity and unmatched follow through.

We Are Respectful We behave with dignity fairness and acceptance. We thrive by prioritizing empathy humility and connection to our collective community.

We are Amplifiers We invest in driven diverse and experienced professionals businesses and partners. We fuel the entrepreneurial spirit by providing autonomy authority and a clear mission.

We Are OpenMinded We communicate with intention curiosity and diversity of thought. By actively contributing with courage and candor we challenge the status quo and innovate together.

We Are Accountable We own responsibility for our outcomes. We set expectations embrace critique and empower every employee to take immediate actions on challenges they encounter.

We Value Our People Thats why we offer competitive benefits including medical dental vision Flexible Spending Accounts (FSA) 401k matching and wellness programs. We invest in training mentorship and career development to empower our employees to reach their full potential. Our commitment to culture and excellence has earned us recognition as one of Aviation Business News Best Places to Work in Aviation.

As a team member at FDH Aero you are trusted to deliver to innovate and to drive nextgeneration solutions for tomorrows supply chain demands. Ready to make an impact We proudly pursue top talent with a diverse and global set of experiences and backgrounds.

We Are Looking For

We are seeking a detailoriented and organized Sales Administrator to join our team. The Sales Administrator will play a key role in supporting the sales team by managing administrative tasks coordinating sales activities and providing exceptional customer service. This position offers an exciting opportunity to contribute to the success of our sales operations and build strong relationships with our clients.

What Youll Do (Responsibilities)

• Assist the sales team with scheduling appointments meetings and travel arrangements
• Prepare sales reports presentations and other materials for sales meetings and presentations
• Coordinate with marketing teams to ensure promotional materials and campaigns align with sales objectives
• Receive and process customer orders accurately and efficiently
• Coordinate with various departments to ensure timely order fulfillment and delivery
• Maintain records of sales orders invoices and shipping documents
• Serve as the main point of contact for customer inquiries and requests
• Address customer concerns and resolve issues in a timely and professional manner
• Provide product information pricing and availability to customers as needed
• Maintain accurate and uptodate customer and sales data in CRM software
• Generate reports on sales performance trends and forecasts for analysis
• Assist in analyzing sales data to identify opportunities for growth and improvement
• Provide general administrative support to the sales team including filing scanning and organizing documents
• Manage calendars schedules and correspondence for sales representatives
• Assist in preparing proposals contracts and other salesrelated documents

What You Bring (Qualifications & Skills):

• Previous experience in sales administration customer service or related field preferred
• Strong organizational skills with attention to detail and accuracy
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Office Suite (Word Excel Outlook) and CRM software
• Ability to multitask and prioritize tasks effectively in a fastpaced environment
• Team player with a positive attitude and willingness to learn

Special Requirements:

• U.S. Citizen U.S. Permanent Resident (Green Card holder) orasylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.
• ITAR requirement
• 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). In order to comply with the requirements of the ITAR and/or the EAR applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A U.S. person according to their definition is a U.S. citizen U.S. lawful permanent resident (green card holder) or protected individual such as a refugee or asylee. See 22 CFR

FDH Aero is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability status protected veteran status or any other characteristic protected by law.